Sales Order Administrator

2 weeks ago


Stikland, South Africa Job Crystal Full time

**KEY DUTIES AND RESPONSIBILITIES**:

- Handles and responds to a wide variety of quotation requests, purchase orders and general customer enquiries
- Draws up quotations, completes RFQs and processes sales orders as required
- Identifies required products and is committed to developing level of product knowledge appropriate to the position
- Communicates details of product promotions to customers
- Acts as client liaison relating to product availability, delivery information, pricing and quotations and refers to Sales Specialist / Applications Specialist/ Product Manager where applicable
- Responds to complaints from customers and takes ownership of complaint completion cycle
- Meets all turnaround targets for sales coordination outputs
- Assists in the general administrative functions required in the customer service team

**CANDIDATE REQUIREMENTS**:

- Matric with mathematics and science
- Tertiary administrative qualification - preferably imports and exports focused
- Minimum three (3) years’ - track record of customer service orientation
- preferably in a medical diagnostic/laboratory supplier environment

Key attributes and skill competency:

- Strong Customer Service orientation
- Strong administrative and organizational skills
- Fully proficient in MS Office 365 (Teams, Excel, Word, Outlook)
- Proficient in ERP/CRM system
- preferably SAP B1
- Attention to detail
- Initiative, self-driven, appropriately assertive
- Ability to prioritize and work under pressure
- Proficient and confident verbal and written communication skills
- Excellent team player with the ability to work independently when required

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

Pay: Up to R18 000,00 per month



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