Skills Development Coordinator

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The primary purpose of this role is to co-ordinate, schedule, track administer, and support reporting on all training delivered by the Merchants Capability Academy Team

**Working at NTT**

Tracking and reporting:

- Monitors and reports on course attendance, exceptions, course evaluation, trainer feedback and proof of learning for all Merchants Capability Academy training.
- Compiles and delivers accurate reports and statistics for review within agreed timelines.
- Compiles and updates reporting required for the Merchants Capability Academy and its clients.
- Captures accurate training data into defined templates for ROI reporting.
- Maintains the skills matrices for various business roles and the auditing of existing skills and current qualifications.

Administration and coordination:

- Maintains all training documents and records for face-to-face, blended, and online learning on the Flex platform and other relevant repositories.
- Obtains quotes for printing and stationary for training interventions which are face-to-face or blended.
- Keeps training records and files up to date for Annual Training Report (ATR) section of Workplace Skills Plan (WSP).
- Responsible for the logístical management of enablers for learning delivery, invitations/cancellations for participators, training venues and training links, equipment, connectivity, training materials, pre
- and post-assessments, evaluation forms and catering if required.
- Prepares and ensures training material is available and accessible to trainers and consultants.
- Organizes training rooms, both Instructor-led Training (ILT) and Virtually Instructor-led Training (VILT) classrooms, and other logistics required.

Flex platform administration:

- Responsible for user data management including the uploading of new users, the editing of existing user information as required, and the deletion of users no longer relevant for training on Flex.
- Manages all training assignments including the assignment of learning, content and VILT classroom sessions as per requirements.
- Schedules and coordinates VILT classroom sessions including the creation of virtual events, the uploading of supporting documentation, participation lists, monitoring and reporting on registration and attendance.
- Manages learning records to maintain alignment with up-to-date skills matrices of Merchants SA staff.
- Maintains documents and records online
- Schedules and exports learning reports as per requirements.

**Knowledge**
- Matric certificate or NQF equivalent
- Minimum of 2 year work experience in corporate HR, Skills or learning administration

**Skills**
- Business writing L2
- Oral and written communication (L2)
- Planning and organizing (L3)
- Teamwork (L3)

**Attributes**
- Attention to detail
- Initiative

**What will make you a good fit for the role?**

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.