Training & Skills Development Administrator

3 days ago

Cape Town, South Africa RBS Insurance Brokers Full time

Provide full administrative and coordination support for all learning and skills-development initiatives. This role ensures that training logistics, compliance requirements, and learning records are accurately managed, enabling employees and learners to meet statutory and professional development goals.

Key Responsibilities

Training Coordination & Administration
- Book venues, catering, accommodation, and travel for internal and external training.
- Send training invites and reminders, maintain attendance registers, and set up sessions.
- Edit, summarise, and upload recordings for internal teams and learnership sessions.
- Maintain training folders, learning materials, and version control.
- Oversee registration, enrolment, and waiting lists for all training activities.
- Track attendance, progress, and evaluation data for employees and learners.

Compliance & Reporting
- Assist with the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
- Keep FAIS register, CPD records, and RE5/RE1 exam bookings up to date.
- Record student progress, learnership logbooks, and bursary agreements.
- Issue and track training certificates.

Data & Systems Management
- Maintain training ledgers, provider matrix, and learning databases.
- Update team and individual skills sheets.
- Track training budgets, invoices, payments, and proof of payment.
- Monitor costs and follow up on outstanding payments.

General L&D Support
- Coordinate assessments, study guides, and onboarding resources.
- Draft and publish training communications for employees and managers.
- Provide Learning Management System (LMS) user support and upload content.
- Conduct SAQA qualification checks and training-provider validations.

**Qualifications**:

- A National Diploma or Certificate in Human Resources, Education, Business Administration, or a related field would be a minimum. A bachelor's degree in HR, Learning & Development, or Industrial Psychology would be preferred. Bonus if you have ETDP SETA-accredited training or assessor/moderator certification.

Experience
- 2-3 years in a similar L&D, HR administration, or training coordination role.
- Experience working with learnerships, or skills development programs.
- Familiarity with FAIS, CPD, RE exams, and WSP/ATR submissions is highly advantageous.
- Exposure to LMS platforms and SAQA/NQF frameworks would be advantageous.

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