Territory Account Manager/key Account Manager
2 days ago
About the role
- Despite being a worldwide company, Uber Eats' path to success originates from a strong local presence, deeply involving our merchant partners and couriers in this journey. The Key Account Managers are embodying this strategy, by driving the development of specific cities and areas, with a focus on top merchants.
- Drive our business performance in your assigned territory
- Build the best restaurant offering and optimising their operational performance
- Identify and initiate new partnership opportunities with top merchants in your city
- Tackle or escalate complex support issues for timely resolution for our top partners
- Champion deep relationships with top merchant partners, identifying and acting on opportunities to grow their delivery business
- Seek for and achieve a deep understanding of the industry
- Drive on-the-ground knowledge and context about the city/area you operate in to the wider Uber Eats team
- Act as an ambassador of Uber Eats mission, brand, and product
- Basic Qualifications
- 2 years Professional experience in either Account Management /Start Up or Consultancy environment
- Strong Motivation and Passion to work with top merchants and build a business together
- Good organisation, prioritisation & time management skills
- Preferred Qualifications
- Capable to run analyses and/or understand data and transform it into relevant insights
- Extraordinary listening, communication and organisational skills
- Effective at operating under pressure and meeting tight deadlines
- Highly autonomous - able to work with mínimal oversight
- Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
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