Key Accounts Manager(Kam)

4 days ago

Randburg, South Africa Signa Academy - Randburg Full time

MAIN JOB PURPOSE
- The Key Accounts Manager serves as the interface between the client, sales channels / agents, and the Academy.
- Responsible for developing and maintaining long lasting trust relationships with a portfolio of key clients
- Identify client needs and extend and align our solutions to achieve mutual satisfaction
- Drive sales through the identification of new clients and retention of existing clients to ensure continued revenue growth
- Ensure alignment of day-to-day sales and client relationship effort driving collaborative relationships with all stakeholders

QUALIFICATIONS & EXPERIENCE
- Minimum of NQF 6 qualification in Sales & Marketing or Business Management
- Certificate in Project Management will be advantageous
- Sound understanding of the Learning and development landscape
- Minimum of 3 years’ experience in key account management
- Experience of successful liaisons with both customers and internal stakeholders
- Sound experience in managing projects
- Experience in working with relevant client information systems including MS Office (Excel/ Word etc)
- Valid code 8 driver’s license and own transport
- Demonstrated innovation and improved operational effectiveness
- Track record in active Sales - sound experience is essential
- Proven customer service track-record

COMPETENCIES & SKILLS
- Excellent organizational and effective communication skills
- Highly computer literate with specific reference to MS Excel, Word, and PowerPoint computer skills
- Be customer service orientated with a passion for service excellence
- Proven assertiveness and problem-solving skills
- Highly self-motivated and able to work extended hours as necessary
- Excellent people’s skills with greater than average listening skills
- Sound understanding and interest Education, of learning and development landscape
- Excellent stakeholder relationship management and interpersonal skill

OHS
Must comply with all OHS, security and diseases control requirements on company and in client environment as required.

The company reserves the right to add, modify or remove this position at its sole discretion

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