Quality Assurance Agent

**Quality Assurance Agent required** The offer: - R4500 Basic Salary plus + Commission * - An awesome working environment The Requirements: - 1 years experience in Quality assurance - Matric - Good knowledge of excel. - Good communication skills. - Clear Criminal record. **Salary**: From R4,500.00 per month Ability to commute/relocate: - Phoenix,...

We’re on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **a day in your...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

Main Purpose of Role The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls. The Quality Assurance Specialist is also responsible for increasing the department's customer satisfaction rating by making sure that the Sales & Customer Services team provides exceptional customer service. A key part of the role...

**purpose** The Quality Assurance (QA) agent is responsible for monitoring and evaluating calls made by call centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **key responsibilities** - **QA Monitoring**: - Monitor and review call centre...

**About us** Urban Lifestyle Rewards is a small business in UMHLANGA PLAZA. We are professional, agile, and our goal is to Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment....

**About us** Urban Lifestyle Rewards is a small business in UMHLANGA PLAZA. We are professional, agile, and our goal is to Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail,applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment....

A Debt Review company in Essenwood is seeking a Quality Assurance Agent Key Responsibilities: 1. Call Evaluation: Listen to and assess customer calls, evaluating the quality of service provided by our customer service representatives. 2. Quality Scoring: Assign quality scores based on predefined criteria, identifying areas for improvement. 3. Feedback...

**Vacancy** 2 X Quality Agent required!!! **Job description** **Key Responsibilities**: - Identify areas of non-compliance and opportunities for improvement. - Documenting and reporting product or service quality levels. - Communicating with other team members to solve problems - Effective communication and interpersonal skills - Able to use Microsoft...

**purpose** The Quality Assurance (QA) agent is responsible for monitoring and evaluating calls made by call centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **key responsibilities** - **QA Monitoring**: - Monitor and review call centre...

**purpose** The Quality Assurance (QA) agent is responsible for monitoring and evaluating calls made by call centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained. **key responsibilities** - **QA Monitoring**: - Monitor and review call centre...

Debt Solutions SA is looking for Quality Assurance Agents

Debt Solutions SA is looking for Quality Assurance Agents

**Job Summary:**Trending Talent Solutions is seeking an experienced Quality Assurance Manager to lead and manage a team of quality agents in the roadside assistance sector.**Key Skills and Qualifications:**Strong leadership and communication skillsIn-depth knowledge of roadside assistance protocols and best practicesExpertise in developing and implementing...

Job DescriptionTrending Talent Solutions is seeking an experienced Quality Assurance Expert to lead our roadside assistance team.Key Responsibilities:Manage a team of quality agents to ensure daily tasks and objectives are met.Oversee quality assurance processes for multiple client accounts, ensuring compliance with client requirements and company...

Trending Talent Solutions is seeking a seasoned Quality Assurance Manager to lead our roadside assistance team. As a key member of our operations team, you will be responsible for ensuring high standards of service delivery and quality assurance processes.The ideal candidate will have a minimum of 2 years of experience in a quality assurance role, with at...

**MAIN PURPOSE OF THE ROLE** Oversee and manage the day-to-day operations of a Quality Assurance team. **DUTIES AND RESPONSIBILITIES** **To ensure customer satisfaction through monitoring agent interaction with the customer.** - Collate and distribute send reports - Liaise with sales departments - Analyse and monitor sales agent trends - Audit sales and...

Urban Lifestyle Rewards are looking for an experienced quality assurance consultant who has attention to detail, applicant must pose a keen ability to adhere to SLA, we offer a competitive basic salary and an awesome working environment. We pride ourselves with quality and look forward to having awesome people join our rapidly growing Team!! - Full Training...

Talksure is a renowned Financial Services Provider offering exciting career opportunities to highly skilled individuals.We are seeking an experienced Quality Assurance Agent to join our team. The ideal candidate will possess a strong background in quality assurance, with a proven track record of ensuring exceptional customer experiences.Duties and...

Debt Solutions SA is looking for Quality Assurance Agents Salary : R4250 Attendance Bonus: R250 **Requirements**: - Grade 12 - Knowledge in Microsoft Office packages is a must - English as your first language - Multi-lingual is advantageous - Debt Review/Call Centre experience will be advantageous - Previous experience in a similar role **Job...