Human Capital Business Partner

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

Partner with business to design, develop and implement Human Capital solutions that will enable the Momentum Investments Service and Operations business unit to achieve their objectives and goals.

**Requirements**:

- B.Com Honours in HR or Industrial Psychology.
- Registration with HPCSA (psychometrist/industrial psychologist) advantageous.
- 3-5 Years Human Capital business partnering experience.
- Strong HR foundation and understanding of the full HR value chain and practices.
- Strong Industrial Relations experience.

**Duties & Responsibilities**
- Drive the implementation of the HC strategy within the business unite and tailor make solutions to suit the needs of the clients.
- Effective business partnering through building strong relationships and an in depth understanding of the business and needs.
- Manage transactional and transformational Human Capital solutions to be implemented. Active involvement across the portfolio of clients.
- Solid understanding of HC practices and the HR value chain to be translated into best practice, advice and recommendations.
- Identify the reasons for challenges within the portfolio and develop pro-active solutions and plans to assist the team to overcome these so that they can be effective and deliver on their goals.
- Responsible to work with leadership and the specialist teams in the Human Capital team (OD, Internal Events and Communication) to ensure optimal organisational design, pro-active performance management, employee engagement and talent management of employees.
- Responsible for oversight and managing of all employee relations matters.
- Proactively come up with ideas to decrease IR matters over the long term. Partner with IR Centre of Excellence where required. Support leaders throughout the process to ensure substantive and procedural fairness so that they feel educated to make the right decisions.
- Manage integrated and value-added HC solutions in line with the needs of clients.
- Active involvement in engagement and pulse surveys to pro-actively drive solutions to positively impact the business to deliver on its goals and objectives.
- Work closely with leadership as well as the HC team to drive a high-performance culture and climate where employees feel valued and appreciated.
- Work with the HC team to develop leadership interventions to grow and develop the leadership at all levels.
- Identify effectiveness and training needs together with line managers and identify suitable solutions.
- Support the business through any change (business, people or process) and work with them to manage change effectively.
- Work with the Human Capital team to do effective workforce planning, talent management, succession planning, on-boarding and performance management to align the needs of the business to the workforce.
- Keep abreast of industry trends and best practice to optimise service offering, ensure compliance and mitigate risk.
- Continuously monitor turnaround times and quality standards of human capital work delivered to clients and resolve issues speedily to enhance client service delivery. Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
- Identify solutions to enhance cost effectiveness and increase operational efficiency within the HC team.
- Deliver creative reporting to clients to keep the leadership updated on matters within their business. Reporting that will enable leadership to make the right and best decisions with regards to their people.

**Competencies**
- Understanding of the financial services industry and the complexities thereof.
- Passion for Human Capital and solid knowledge and experience.
- Drive to succeed and deliver results with a sense of urgency.
- Creativity to develop solutions that are unique and different.
- Exceptional ability to collaborate and build strong relationship.
- Ability to influence and help business make the right decisions.
- Analytical thinking and the ability to analyse survey results and draw effective insights.
- Good presentation and facilitation skills.