Human Capital Business Partner

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

Working in close collaboration with the Head of Human Capital and leaders to implement the people agenda for the area of responsibility in partnership with business (across all levels) to achieve the strategic business objectives
Requirements
- Relevant Post graduate degree
- 5 - 8 years HR Business Partner or HR advisory experience
- Registered Psychometrist preferred
- Knowledge of and experience in HR practices and legislation
Duties & Responsibilities

**Internal Processes**
- In collaboration with the HC Head, implement the people strategy for the area of responsibility to deliver HC solutions aimed at enabling business
- Pro-actively engage and partner with business to understand their needs.
- Develop and implement integrated operational people plans and HC solutions in response to business and people challenges and develop longer term strategic plans to address business dilemmas in area of responsibility.
- Provide leadership, consultation, guidance and advice to business in the areas of workforce planning, talent attraction and recruitment, employment equity, employee relations, on-boarding and induction & performance excellence to align the needs of the business to the workforce and drive the implementation
- Actively manage employee relations matters and pro-actively come up with solutions in problem areas to decrease the number of cases. Enable leaders throughout the process to ensure substantive and procedural fairness so that they feel educated to make the right
- Conduct stay & exit interviews. Provide HC and leaders with insights in order to retain top talent.
- Monthly check-in’s with leaders in area of responsibility. Provide guidance and support at team meetings and Manco meetings
- Identify training and development initiatives to address any current and future learning or development challenges in line with business needs.
- Guide and provide input on Human Capital projects.
- Active involvement in talent acquisition and development
- In partnership with the HC team manage the onboarding and induction of new employees into the respective area of responsibility
- Support business in the implementation of people practices in line with People Strategies and the operational needs of the
- Utilise trends and metrics to develop, optimise and implement HC solutions that address key business challenges and drive business
- Keep abreast of industry trends and best practice in HC to optimise service offering, ensure compliance and mitigate
- Develop innovative ways to pro-actively meet the needs of unique
- Provide clients with fact -based insights and advice that will empower them to make better people
- Responsible for the data integrity of people data (roles, titles, levels, reporting lines, cost centres ) for area of responsibility.
- Partner with Remuneration team to understand area of responsibility aligned to Rem practices and maintain recent and valid benchmarks for
- Provide psychometric assessment feedback to line mangers as part of the recruitment process. Provide career development feedback to employees after the recruitment process or for development
- Influence, monitor and track transformation for respective client and design initiatives to improve transformation.

**Client Services**
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales
- Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes
Competencies
- Sense of urgency
- Analytical thinking
- Commercial thinking and business acumen
- Presentation and facilitation skills
- Strong report writing skills
- Exceptional consultation skills and ability to meet the client where they are at
- Ability to build strong relationships with leaders

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goa