Human Capital Business Partner

**Introduction**

Through our client-facing brands Metropolitan and Momentum, and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses.

**Role Purpose**

The Human Capital Business Partner will partner with leadership to develop and implement the People Strategy as articulated in team goals that enables business objectives and goals in line with the Momentum Life Strategy.

**Requirements**:

- Bachelor’s degree in HR, Social or Behavioral Sciences
- Psychometrist (advantageous)Or Registered Industrial/Organizational Psychologist advantageous)
- At least 5 years HC Business Partner or HC advisory experience within a business environment
- 2-3 years experience in a contact cnetre environment (desirable)
- Knowledge of and experience in HC practices and IR legislation
- Prosci change accreditation will be an advantage

**Duties & Responsibilities**

**Cultural Enablement: Game plan Credo - Culture/ Leadership/ Behaviors: Performance**
- Engage and partner with business to understand their needs to develop and implement integrated tactical and operational people plans and HC solutions in response to business and people challenges.
- Drive the implementation and adoption of various HC practices and processes using various methodologies such as facilitation, training and consultation to educate employees and line managers on these practices.
- Promote efforts to measure employee satisfaction and climate within supported client groups and facilitate action planning to improve employee engagement and overall workplace culture.
- Advise, coach and support managers on the wide range of leadership activities, including the design, implementation and facilitation of change programmes, sponsored and lead by leaders.
- Implement leadership development initiatives in partnership with OE, OD and L&D, to empower and enable leaders across business; together with the active management of leadership development programmes. Design and implement programs to facilitate performance improvement.
Provide, consultation, advice and coordination to business in the areas of workforce planning, talent management, succession planning, onboarding and performance management to align the needs of the business to the workforce. Support business in the implementation of people practices in line with the People Strategy and agreed focus areas and the operational needs of the business.
- Utilize trends and metrics to develop, optimize and implement HC solutions that address key business challenges and drive business objectives.
- Recruitment, Selection, Induction & Stay Interviews
- Continuous learning, Onboarding and Vesting

**Transformation: Diversity & Inclusion, EE And Exit Interviews**
- Business Change & Transformation
- Facilitate the talent management process in so far as it relates to acquisition, selection, retention and development of staff within the business. Select and recruit suitably qualified talent in line with Job Requirements, Employment Equity principles, MMH culture and transformation imperatives
- Provide psychometric assessment feedback to line managers as part of the recruitment process, for team effectiveness interventions and team development interventions. Provide career development feedback to employees after the recruitment process or for development initiatives.
- Identify and facilitate learning and development including skills-based Training initiatives to address any learning or development challenges in line with business needs.
- In partnership, guide and provide input on business unit restructures, organizational design elements and manage the organizational change.

**Effective & Efficient Function**
- Collaborate with stakeholders, HC, COE’s and HC Enablement to develop and implement initiatives aimed at optimizing and managing organizational design, organizational effectiveness, employee engagement and retention.
- Partner with HC teams to deliver effective, efficient, integrated and value-added HC solutions to business in line with business needs.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards to ensure that clients receive appropriate advice and after sales service.
- Manage client query processes and en