Customer Care Agent

5 days ago


Cape Town, South Africa IGT Solutions Full time

**Position: Customer Care Agent**

**Location: Cape Town, South Africa**

Profile Requirements
- Education: High School diploma/ GED, or equivalent work experience
- Experience: 0-1 years of customer service experience
- Complexity: Ability to utilize empathy, listening skills, and a courteous and a helpful attitude to focus on providing quality customer service, to use strong oral and written communication skills, to adapt to a changing work environment and the willingness to learn new skills and develop greater job knowledge
- Working Relationships: Ability to communicate with associates, customers and clients in a professional manner, and to effectively team with peers, supervisors, and management to achieve corporate and client goals
- Additional: Ability to meet a flexible work schedule including nights, weekends, and holidays as business need dictates

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.


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