Head: Partner Relationship Management

**Head: Partner Relationship Management**

**Requisition**: 139014
**Title**: Head: Partner Relationship Management
**Closing Date**: 12 May 2025
- Job Family
- Sales And Services
- Career Stream
- Sales
- Leadership Pipeline
- Manage Function
- FAIS Affected
- FAIS Affected - Yes

**Job Purpose**
- To achieve financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbanks' business strategy.

**Responsibilities**:

- Ensuring client and stakeholder expectations are understood and met, building relationship through regular engagement.
- Build synergy across business functions.
- Build and maintain relationships with external stakeholders.
- Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised.
- Divisional strategy Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Build a high-performance team.
- Ensure that the leadership agenda has been embraced by the division. Manage performance of direct reports and hold them accountable for managing the performance of their direct reports.
- Actively build a culture of improvement by ensuring active talent management and succession planning strategies for division.
- Participate in the recruitment and selection of senior staff.
- Optimise performance and motivation. Empower team to make decisions and recommend tailored solutions to Business Unit specific problems.
- Ensure implementation and execution of divisional sales strategy.
- Achieve and manage targets.
- Keep abreast of competitor activities.
- Provide sales intelligence and solutions.
- Provide continuous sales leadership.
- Identify and reduce risk for Nedbank Group.
- Produce reports to key business committees.
- Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, correcting deviations.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Develop, implement and measure the effectiveness of a strategy to build a differentiated culture.
- Monitor achievement of function goals, and levels of service, and manage business and client interests. Improve division sales policies and procedures.
- Manage risk by providing input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation and proactively managing changes.
- Improve processes and skills.
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
- Preferred Qualification
- Bachelor of Commerce: Honours, Master in Business Adminstration
- Minimum Experience Level
- 5 years experience in related market and 5 years experience as senior manager (10 years in total).

**Technical / Professional Knowledge**
- Change management
- Client service management
- Employee training/development
- Governance, Risk and Controls
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Management information and reporting principles, tools and mechanisms
- Behavioural Competencies
- Customer Focus
- Energizing the Organization
- Entrepreneurship
- Inspiring Excellence
- Building Organizational Talent
- Cultivating Networks and Partnerships
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_