Digital Qualitative Project Manager

1 day ago

Durban, South Africa MMR Research Full time

**Description**:
**Do you enjoy working on high profile global accounts within the FMCG Industry? Are you passionate about technology, highly organised, detail-obsessed, a natural multi-tasker with excellent people skills?**

We are looking for an energetic, self-motivated and passionate individual to join our **Global Project Management Team**in a specialist **Digital Qualitative Project Manager**role, based in our Durban office.

This role is a desk-based role which will be a critical link between suppliers and Qualitative practitioners at MMR, ensuring that our digital qual projects are optimised for efficiency and effectiveness.

**About the role**
You will be part of the wider **Global Qual Team** and will have exposure to powerful methodologies on a wide range of research challenges. No two projects or briefs are ever the same, so the role comes with a wide range of variety to get your teeth stuck into

This role will specialise in our digital methodologies (e.g. MROCs, Virtual Focus Groups / IDIs) but will also give you the opportunity to work as part of an experienced and dynamic broader global project management team.

We are on a growth trajectory, and we want someone who can contribute to and support this.

**Key Responsibilities**:
Overseeing the Project Management of Digital Projects

Scheduling and running internal kick-off calls

Drafting timelines

Writing/designing screeners

Preparing commissioning/briefing documents (both internal and external)

Arrange project logistics

Checking participant profiles

Liaising with suppliers

Looking after project financials (e.g. costing, commissioning, invoicing, ‘postmortems’)

️ Programming Digital Projects

Loading task guides on to relevant platforms
- Scheduling activities and reminders to launch in a timely manner

Answering participant, client or supplier queries to ensure smooth running of projects

**Skills, Knowledge and Expertise**:

- 2-3 years’ experience in a Qualitative Market Research role
- Strong organisational & time management skills
- Strong communication & teamwork skills
- Creative approach to problem solving
- Calm under pressure and able to prioritise effectively
- Proven track record of people management
- Solid Microsoft Office skills - including Word and Excel
- Experience with MROC platforms or an interest in the role of technology in qual research

**A bit about us & our benefits**:
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world

We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market-leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.

**About MMR Research**:
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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