Support Consultant: Procurement

1 week ago


Western Cape, South Africa The Foschini Group Full time

**Key Responsibilities**:

- Supporting and resolving internal User & Supplier queries related to procurement activities
- Supporting and administering the onboarding of new suppliers into the Coupa system
- Requesting & maintaining Supplier & Catalogue information, ensuring it meets the required compliance standards
- Ensuring effective service delivery within agreed service level requirements
- Contributing to the continuous improvement processes of the area
- Monitor, validate, update and maintain supplier information with the integrity of the master data sheet.
- Ensure supplier submissions are processed timeously and according to the applicable approval processes and be responsible for the accuracy of supplier information captured and maintained on the system.
- Obtain and update BBBEE Certificates for all suppliers (as required) and facilitate the required information for audit process.
- Engage with internal & external stakeholders to understand their requirements, and ensure queries are resolved through the appropriate process, using the relevant tools, and as per the agreed SLAs

**Qualifications and Experience**:

- Matric
- 3 years’ Admin experience in a customer facing environment

**Skills**:

- Customer Centric with high delivery approach
- Excellent interpersonal skills, confident dealing with Suppliers & Internal stakeholders
- Enjoys working on systems and coaching users virtually on systems use
- Good communication skills (written and verbal)
- Organised, thorough, systematic and detail-orientated
- Computer literacy (Proficiency in excel essential, MS word advantageous)
- Numerical Skills

**Behaviours**:

- Effectively works with others to achieve shared goals
- Recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
- Effectively adjusts their behaviour, approach, and decision-making based on the situation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results


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