Marketing Support Consultant

19 hours ago


Western Cape, South Africa Vantage Debt Management Full time

VDM is looking for hungry, energetic, and positive individuals to join its growing team. Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive difference in people’s lives and grow your finance career at the same time this is the opportunity for you.

**Marketing Support**

Monitor and manage social media channels such as Facebook & Instagram:

- Replying to comments on Facebook
- Responsible for Onboarding Clients (Webchat, WhatsApp & Facebook
- Messenger)
- Responsible for creating and assigning new leads from communication
- channels, Facebook & WhatsApp, to the Onboarding Team
- forwarding them to the correct department.

**Additional Assistance**
- Provide exceptional support to our clients, addressing inquiries to the Client SuccessGroup Department received via WhatsApp, Facebook Messenger, and/or conversation box
- department).
- Responsible for assigning Onboarding assessments to consultants
- Responsible for managing unassigned messages in the Onboarding WhatsApp conversation box.
- Responsible for Internal Referrals. (Ensuring they are loaded correctly, sending out communication to clients, and obtaining reviews).

**Experience & Requirements**:

- Experience in using Facebook Business Suite
- Experience with Microsoft Word & Excel
- Excellent communication skills, both written and verbal
- Organized with the ability to manage multiple tasks
- The ability to work in a fast-paced and ever-changing environment.



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