German Inbound Customer Service Consultant

6 days ago

Cape Town, South Africa eKomi Holding GmbH Full time

**eKomi - “The Feedback Company,”** is Europe’s first and biggest independent provider of transaction-based customer and product reviews.

As a global Google-Partner with over 200 employees in over 40 countries.

We have offices based in Berlin, London, Madrid, Los Angeles and Cape Town.

As we expand our team we are on the look out for a confident and bold German Speaking Customer Service Consultant for our Cape Town based branch.

**Role.**
- Handling incoming calls
- Client Ticket Handling
- Escalations
- General Queries
- You will be required to be a good sport and participate with your team

**Requirements...**
- Fluent in German
- Strong typing skills and computer literacy
- Highly skilled communicator, assertive and enthusiastic
- Highly motivated and goal driven
- Committed. We are looking for family members not job hoppers

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent German (required)

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