Director, Change Management

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**Your day at NTT DATA**

The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.

This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.

**Key Responsibilities**:

- Provides leadership and guidance to individuals involved in organizational change initiatives.
- Leads strategic transformational change management initiatives.
- Develops a clear vision for organizational change and aligns it with business goals.
- Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
- Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
- Provides strategic guidance to senior leadership on change management methodology and approach.
- Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
- Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
- Acts as a coach for senior leaders/managers in helping them fulfil the role of “change sponsor”.
- Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
- Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.

**To thrive in this role, you need to have**:

- Significant proficiency in methodologies, change management principles, and project lifecycle phases.
- Significant understanding of change management challenges, opportunities, methodologies and frameworks.
- Significant understanding of local and international change management methodologies.
- Ability to influence senior leaders/managers and gain buy-in at executive level.
- Excellent analytical and strategic planning capabilities.
- Significant vast expertise in delivering creative and innovative solutions to business challenges.
- Excellent interpersonal and presentation skills.

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
- Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).

**Required experience**:

- Significant experience working on large scale change management projects and programs, ideally in a related working environment.
- Deep Experience gained in a similar leadership role.
- Significant experience leading and managing a change management team, delivering high quality results.
- Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
- Significant experience leading programs that include technology change and adoption.
- Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.

**Workplace type**:
Hybrid Working

**About NTT DATA**

**Equal Opportunity Employer**

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