Caller
3 days ago
**Job Overview**:
We are seeking an organized, detail-oriented, and highly motivated **Outbound Caller** to join our team. In this role, you will be responsible for making outbound calls to hospitals across the United States, gathering key data, and building comprehensive CRM profiles for each organization, including detailed org charts. This is a **remote position**, so you'll have the flexibility to work from home while contributing to the growth of our client database.
**Key Responsibilities**:
- **Outbound Calling**: Make calls to hospitals and healthcare organizations in the United States to gather valuable data.
- **CRM Management**: Update and maintain customer relationship management (CRM) systems with accurate and up-to-date contact information, organizational structures (org charts), and other relevant data.
- **Data Collection**: Identify key decision-makers and individuals in various departments within hospitals and medical organizations (e.g., Directors, Managers, VPs, etc.).
- **Org Chart Creation**: Build and update organizational charts for each hospital, ensuring accuracy in department hierarchies and reporting lines.
- **Reporting & Feedback**: Regularly report on the progress of outreach efforts, data collected, and any challenges encountered.
- **Consistency & Quality**: Ensure high levels of accuracy and consistency in data entry and communication.
**Qualifications**:
- **Experience**: Prior experience in outbound calling, lead generation, data gathering, or CRM management is preferred.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to engage hospital staff and other key decision-makers.
- **Detail-Oriented**: Strong attention to detail, with the ability to collect and input accurate data.
- **Tech-Savvy**: Comfortable using CRM platforms (e.g., Salesforce, HubSpot, Zoho, etc.) and other online tools for research and data entry.
- **Independent & Self-Motivated**: Ability to work autonomously in a remote setting, manage time effectively, and meet deadlines.
- **Adaptability**: Comfortable working in a fast-paced environment and handling various administrative and data management tasks.
- **Industry Knowledge**: Knowledge of the healthcare industry or hospital structures is a plus, but not required.
**Preferred Qualifications**:
- Experience calling into healthcare organizations or hospitals.
- Familiarity with building organizational charts for large organizations.
- Proficiency with VoIP systems or outbound calling tools.
**Compensation**:
- Competitive hourly wage or salary (depending on experience).
- Bonuses and incentives based on performance and data accuracy.
- Flexible work hours.
**Why Work With Us?**
- **Remote Flexibility**: Work from anywhere (Non-USA Based)
- **Opportunity for Growth**: Potential to expand your role as the company grows.
- **Supportive Team**: Join a dynamic and collaborative team that values your contributions.
- **Training & Development**: We provide the resources and training needed for success in this role.
Pay: R130,90 - R145,00 per hour
Expected hours: 40 per week
Ability to Commute:
- Cape Town, Western Cape (preferred)
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