Post & Ns Clearance Administrator (12 Month

2 days ago

Braamfontein, South Africa South African Music Rights Organisation (SMARO) Full time

The above vacancy exists within the Post Department and reports to the Supervisor: Post Distributions. The purpose of the job is to ensure all undocumented musical works and audio visuals are documented for Post Royalty Distributions as well as the clearance of NS. In addition, ensuring SAMRO’s reputation remains intact through good customer relations with both our internal and external stakeholders.
- 12 Months
- September 20, 2024

‍

**Key Performance areas**:

- Undoc and NS clearance research.
- Stakeholder communication.
- Processing of notifications received andmatching/linking to works.
- Processing of cue sheets received.
- Documenting works, products and rightsholders. ‍

**Minimum requirements**:

- Matric.
- 1 years’ experience in a similar enviorment
- Proficient with Microsoft Excel.
- Proven track record of displayingmeticulous attention to detail.
- Good written and verbal communicationskills.
- A detailed understanding of SAMRO’sdistribution rules.
- A detailed functional understanding ofthe system employed.
- Organisational and industry knowledge.
- Knowledge of SAMRO’s policies andprocedures.
- Knowledge of planning techniques.
- Knowledge of customer service standardsand procedures.

‍

**Core Competencies**:

- Time management.
- Customer service-oriented.
- Goal setting ability.
- Decisiveness and lateral thinking.
- Excellent organisational, problemsolving and interpersonal skills.
- Conceptual and analytical thinkingability.
- Structured, methodical and processdriven.
- Ability to work independently as well aspart of a team.
- Ability to work under pressure and meettight deadlines.
- Ability to be accurate and thorough.
- Ability to demonstrate and confirmunderstanding of business and system requirements, and issues.
- Ability to resolve and/or escalateissues in a timely fashion.

‍

All positions will be filled in accordance with our BBBEE requirements.

Closing date: 20 September 2024

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