Field Service Technician

5 days ago


Witbank, South Africa Stowe Holdings (Pty) Ltd. Full time

**Job description**

resolve them without breaching service level agreement SLA. Ensuring adherence to all
processes within the client environment and the maintenance of a high degree of client satisfaction across all assignments.

**Reporting Line**: Divisional Head-Field Services & **Managed by**: Supervisor

**Working Hours**: 08h00am - 17h00pm (rotational & overtime occasionally)
**Standby**: Scheduled rotation

**Position based**: Mpumalanga

**Purpose**:
**Responsibilities**:

- Conform to Contractual SLA requirements
- Accurate completion of worksheets, checklists and project documentation
- Diagnose, Fault-Find and Problem Solving
- Understand HSSE and PPE requirements
- Boot Stock Management and vehicle inspections
- Hardware Tools o Tools, condition o Cell phone & Tablet
- Software Tools o Laptops, Antivirus, Legal Software etc. o Stowe Images, availability o Utility Software, availability

**Minimum requirements**:

- Grade 12 Qualification
- A+ and N+ (CompTIA) Certification or NQF 5 equivalent
- At Least 1 Year IT industry experience
- Driver’s License
- Passport

**Competencies required**:

- Customer and Interpersonal relations
- Written and Verbal Communication Skills
- Technical and troubleshooting Skills
- Ability to work under pressure
- Time Management

**Company Benefits (after permanent appointment offered)**:

- Medical Aid (company contributes of R1000 towards Discovery Medical Aid)
- Retirement Annuity (Company contributes 5%)
- Birthday Bonus (Depended on performance and not mandatory)

Pay: R8 000,00 - R15 000,00 per month



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