Field Service Technician

Date: May 21, 2025
- Location: Klipfontein, eMalahleni, ZA, 1034
- Req ID: 33108
- Onsite or Remote: Onsite Position

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**Job Overview**:
The role will be situated at **Sasol Secunda Shondoni Mine**and the incumbent will report to the **Site Manager.**

Responsibilities include providing customer support in areas such as safety, addressing breakdowns, delivering coaching, and striving to attain the lowest cost per ton.

**Key Job Responsibilities**:
**Job Specification (not totally inclusive)**
- Maintain / repair Joy equipment;
- Conduct daily pre-maintenance and inspections;
- Customer support in terms of safety, breakdowns, coaching and to achieve lowest cost per ton;
- Drive productivity improvement and quality work performance;
- Uphold safety standards and good housekeeping;
- Conduct frequent needs analysis within Mine sections to identify gaps and opportunities for optimization;
- Travel between Mines for maintenance / repairs;
- Provide technical support to other Field Service Technicians and Customer;
- Write clear reports.

**Qualifications/Requirements**:
**Minimum Skills and experience required**
- Grade 12 / N3;
- Fully qualified Millwright with Flameproof and Gas Testing certificates;
- Joy relevant courses will be an advantage;
- Must be computer and database literate (MS Office package)
- Minimum of 05 years’ experience on underground equipment;
- JNA I and JNA II and VFD experience is crucial;
- DC & AC shuttle cars experience will be an advantage;
- Faceboss 2 experience will be an advantage;
- High level knowledge and experience of Joy and Stamler equipment and Fletcher;
- Experience in workshop assembly and manufacturing techniques will be beneficial;
- Must have own reliable transport and valid driver’s license;
- Must be willing to work FULCO shifts, standby’s and abnormal hours at times;
- Must be available outside normal working hours as and when required;
- Must be willing to travel long distances where applicable (Surface and Underground);

**Additional Information**:
**Behavioural Competencies required**
- Strong interpersonal skills are essential with an ability to communicate with customers and to accept and adopt a competent, responsible attitude.
- Ability to communicate with top level people (Engineers, Shaft Management, etc.);
- Self-motivated individual;
- Willing and able to work alone and in teams;
- Must be residing or willing to relocate to Secunda, Trichardt or Evander.

**Key Performance Behaviors**:

- Leadership- Continuous Learning- Effective Relationships- Critical Thinking- Service Orientation- Drive for Results- Accountability Culture- Adaptability- Business Acumen- Coaching Culture- Collaboration- Communication- Customer Focus- Emotional Intelligence- Essential Job Functions- Has the ability to cope mentally and emotionally and remain optimistic in the face of adversity- Influence- Innovation- Integrity of Character and Trustworthiness- Job Knowledge- Job Results- Loyalty to the Organization- Operational Excellence- Problem Solving- Quality of Work- Results Driven- Safety- Safety Leadership- Strong will to achieve excellence and continuously improve- Technical / Functional Skills- Zero HarmK

**Diversity & Inclusion Commitment**

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

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**Company Information**

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world

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**EEO Statement**

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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