Learning Coordinator

2 weeks ago

Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction
Role Purpose

Provide logístical and administrative support to ensure delivery of learning interventions aligned with business priorities.
Requirements

**Qualifications**:

- Matric (Grade 12)

**Experience**:

- 1 - 2 year’s administrative experience

**Knowledge**:

- Knowledge of learning and development operations or relevant legislation in area of specialisation
- Knowledge of administrative functions - irrespective of the industry

**Skills**:

- Written and verbal communication skills
- Interpersonal skills
- Proficient in MSOffice
- Organising and planning skills
- Numeracy skills
- Time Management skills
- Resilience
- Team work
- Forward thinking
Duties & Responsibilities

**Internal Processes.**
- Coordinate all the components (logistics, catering, venue, etc.) of learning events within budget and specifications
- Act as key contact to learners throughout the learning event by providing an exceptional learning experience
- Escalate faults and other housekeeping issues of learning venues with the relevant service provider and ensure queries are resolved within the given time frames
- Schedule learning activities in conjunction with the Programmes Specialist and management team in order to effectively deliver on the learning schedule in an efficient and cost-effective manner
- Collate, compile and distribute learning documents and reports to the required standards within defined timeframes
- Maintain various databases and records
- Reconcile and report on relevant information to enable trend reporting and insights,
- Provide ongoing support to the Learning and Performance function to ensure success delivery of the learning event.

**Client.**
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements applicable to clients and internal and external stakeholders to ensure that client expectations are managed
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.

**People.**
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
Competencies
- Examining Information
- Meeting Time lines
- Managing Multiple Tasks
- Interacting with People
- Cross referencing
- Output driven
- Teamwork
- Application of policies and guidelines
- Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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