New Business Development Administrator

Company Description
**About Kaelo**
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.

**Job Description**:
**Business Development**

Build relationships with the Business Development Consultants and their stakeholders

Assist with any business development relevant related administration, events, or marketing activities

Establish, maintain and support the business development consultants and their clients

Action any other reasonable request from manager

**Manage and Maintain Intermediary Relationships**

Educate and train new intermediary when required

Service and manage end-to-end escalations when required

Work with operations to resolve end-to-end processes

Support New Business Consultants by maintaining intermediary relationship information and assisting with administration requirements

Lead management and allocation of new leads to the relevant New Business Consultant, which are determined by region and are allocated on a rotational basis to the inland New Business Consultants

CBD Management: identify any new information posted on CBD that will support the New Business Division, present this information at New Business SHESHA’s and save the information under the appropriate folder on the New Business SharePoint Drive

Provide product comparisons utilising Brokertools to New Business Consultants, CRM’s, Intermediaries and/or prospective clients

Maintenance and management of the Master Broker Engagement document

Maintenance and management of the External Active Directory, which should be aligned to the Master Broker Engagement document

Monitoring of Intermediary Competency Dashboard issued by the Quality Division and sharing of information with the New Business Consultants at an Intermediary House level when required

Maintaining and updating statutory documents and updating of CSD platform for tender submission requirements

Maintaining the tender library (team CV’s etc.) for tender submission requirements

**General office**

Diary management (multiple)

Human Capital Management and admin support for the Business Development team

Book and schedule all travel arrangements

Assist with the planning and implementation of Kaelo functions including regional meetings, company and client events, CSI initiatives etc.

**Planning and Reporting**

Prepare presentations

Facilitate internal communications (distribution of information and schedule of presentations)

**Financial and Budget support**

Credit card claims and reconciliations

Manage / order stationery

Finance and payroll support for your business areas

**Qualifications**:
**PERSON DETAILS: WORK EXPERIENCE**

**REQUIRED**

4 -5 years administration experience

**PREFERRED**

3 years of experience in the healthcare industry or sales environment

Relevant experience in the business unit described above

**EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY**

**REQUIRED**

Matric

Tertiary Education

**PREFERRED**

FAIS

**TECHNICAL SKILLS OR KNOWLEDGE**

**REQUIRED**

Microsoft Office Suite (Intermediate - Advanced level)

Strong administration and organisational skills

**PREFERRED**

Knowledge of the healthcare industry

Additional Information
- **
Accountability**:

- ** Action orientated**:

- ** Collaborative**:

- ** Communication skills**:

- ** Simple writing skills**:

- ** Problem solving skills**:

- ** Encourages engagement**:

- ** Manages complexity**:

- ** Resilient and adaptive**:

- ** Purpose driven**:

- ** Significance and values orientated