Operations Administrator

7 days ago

Southern Suburbs, South Africa Homechoice Full time

To provide administrative support to achieve the departments’ main objectives.

**Departmental administration, Reporting and Process Management**
- Carrying out all verbal and written admin requests from operational areas
- Creating, updating and maintaining operational templates
- Coordinating staff meeting presentations, training, briefings and or other
- Managing and maintaining stationary orders and stock and liaising directly with facilities
- Administrating and managing weekly overtime requests
- Managing the department’s attendance registers and comparing to SAGE and monthly leave audits
- Preparing and coordinating of overtime
- Daily/weekly/monthly performance reporting
- Update absenteeism tracker by team daily, weekly, monthly.
- Ensure all leave (sick, unpaid, family responsibility, compassionate & annual leave) is accurately recorded in accordance with HR Leave Policies.
- Monitor team's Absenteeism trends to ensure process absenteeism policy is adhered to, and Return to Work Interviews are conducted. Compile bi-weekly audit reports, to be forwarded to Tele Manager.
- Monitor team's IR trends to ensure IR regulations are followed. Compile bi-weekly audit reports, to be forwarded to Tele Manager and hand it to HR monthly.
- Incentive tracker build and collation.
- Complete Pay roll requisition for overtime paid, public holidays, overtime and incentives and submit monthly
- Compiling and producing daily, weekly and monthly reports for the operational areas.
- Responsible for all other ad hoc tasks and projects as instructed by line management
- Meet reporting and service level agreements
- Creation of performance trackers

**Manage Telemarketing Technical and Physical environment**
- Updating the Home Choice staff database
- Set up new agents and new supervisor
- Headset allocation, repairs and tracking
- Locker allocation, repairs and tracking

Qualifications & Accreditations
- Grade 12
- MS Office (Word, Excel, PowerPoint and Outlook)
- Degree or Diploma (Advantage)

**Experience**
- 1 to 2 years’ experience in an administrative role
- Clear understanding of an operational call centre environment

Attributes & Behaviours
- Customer focused / centric attitude
- Performance-driven and results-orientated with a relentless drive to succeed
- A strong can-do attitude and an energetic positive approach
- Exceptional attention to detail with a thorough approach to work
- Excellent listening and interpersonal communication
- Team player but able to work independently

  • Leasing Administrator

    1 day ago

    Southern Suburbs, South Africa Growthpoint Properties Full time

    Job Title: Leasing Administrator Purpose of the Job: Responsible for the full administrative function for the leasing process in respect to the tenants of the Commercial Portfolio. Key Performance Areas - Draft and manage tenant offers. - Gather information and documents for the conclusion of letting deals (GOBI/FICA etc.) and complete - Take full...

  • Administrative Assistant

    7 days ago

    Southern Suburbs, South Africa MVIA Full time

    **Coltman Code**is seeking a motivated and detail-oriented **Administrative Assistant** to support our project and operations teams. This role is ideal for someone who is organized, communicates clearly, and wants to gain hands-on experience in a dynamic, fast-paced environment. You’ll play a key role in ensuring smooth operations, effective internal...

  • Operations Manager

    1 day ago

    Southern Suburbs, South Africa CA Financial Appointments Full time

    **Responsibilities**: - Ensuring a well run operations team and that quality support is being provided - Lead and coordinate the middle office function - Manage and mentor the middle office team - Measure and monitor production and deliverables - Oversee client requests and queries - Monitor the fund administration providers ensuring SLA’s are met -...

  • Client Operations Specialist

    7 days ago

    Southern Suburbs, South Africa Futuregrowth Full time

    **Key responsibilities of the position** **1. Client and Fund Administration** - Completing client onboarding, account setup, and maintenance of client information. - As part of the new client take-on, instructing custodians to set up cash, scrip, YIELDX and call accounts. - Preparing and sending creditor loading forms. - Maintaining up-to-date and...

  • Operations Administrator

    7 days ago

    Northern Suburbs, South Africa Dante Personnel Full time

    Western Cape, Northern Suburbs Operations Administrator Kraaifontein R 10 000 - R 16 000 _ (Depending on experience)_ **Our Client in the Transport industry is looking for a Operations Administrator to join the team** **Administration Duties**: - Data Capturing - General Administration - Filing - Reporting - Capturing of invoices - Debtors...

  • Propertyutility Administrator

    3 days ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group is a dynamic and diverse company with interests spanning Healthcare, Retirement Holdings, Telecommunications, Utility Management, Infrastructure Installation, Property Management, and more. We are excited to introduce a **brand-new role** within our organisation — we are hiring a **Property Utility Administrator** to join our **Inpower...

  • Payroll Administrator

    3 days ago

    Southern Suburbs, South Africa Tenacity Financial Services Full time

    The person will take responsibility for processing payroll professionally, accurately and timeously as well as to provide a professional, efficient, accurate and effective payroll and benefits administration support to the department and business. **Payroll Administration and Processing**: - Ensures accurate, timeous and consistent processing of monthly...

  • IT Infrastructure Administrator

    3 days ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities. Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) and Fibre Network Operator...

  • IT Infrastructure Administrator

    1 week ago

    Southern Suburbs, South Africa Faircape Full time

    The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications, Utility Management, infrastructure installation, Property Management and related activities. Faircom, part of the Faircape Group, is a leading Internet Service Provider (ISP) and Fibre Network Operator...

  • Operations Manager

    1 week ago

    Southern Suburbs, South Africa CA Financial Appointments Full time

    **Responsibilities**: - Oversight of administration - Managing a team and ensuring the growth of the team members - Process review, process updates and ensuring teams are adhering to processes - Facilitate on-boarding of new clients - Facilitate and implement due diligence process - Client liaison - Liaise with outsourced administrator - Supporting all...