Transport Controller

**Job Purpose**:
To efficiently and effectively fulfil the requirements necessary for the operational controlling of BIL KZN Operations according to the company’s policies and procedures as well as applicable laws and legislation.

**Qualifications & Experience**:

- Matric.
- Relevant Transport or Logistics Diploma / Degree.
- Minimum of two years working experience in the Transport and Logistics environment.
- Previous exposure to Container Transport both Operational and Administrative.
- Proficient in MS Office Excel, Word, Outlook.
- Previous work experience on Transport Systems.
- Valid driver’s licence.

**Key Responsibilities**:
**PLANNING AND ORGANISING**
- Ensure that all data is timeously captured and systems are up to date.
- Prioritise work and manage time to ensure a steady output in order to meet both internal and external deadlines.
- Control the documentation flow to ensure a smooth flow of documents between clients, suppliers, operations, support services and the admin department.
- Trouble Shoot and resolve any queries that may exist with the operations function.
- Assist with the preparation and analysis of various reports that accurately measure the performance of the KZN Container Operations.
- Assist with the preparation for internal and external audits that are carried out.
- Assist with general ops-admin duties as requested by superior.

**OPERATIONS CONTROL**
- Complete daily and weekly operational planning in order to efficiently and effectively execute workload.
- Ensure that the shift plan is; thoroughly documented and covers all current work in progress, and prioritised based on importance/urgency.
- Ensure that all necessary resources are in place to execute the planned work in progress including but not limited to; drivers, vehicles, trailers, safety/general equipment.
- Organise necessary documentation, system appointments as per shift plan.
- Carry out daily Blue Area talks at the start of shift as per process.
- Discuss operations plan with drivers.
- Document any pertinent feedback/concerns from drivers and assistants and update managers accordingly.
- Ensure that the drivers effectively complete vehicle checklist.
- Assist in resolving any issues during this process.
- Complete pre-departure briefing with each driver ensuring that all requirements in place for the drivers to execute the allocated work.
- Ensure that the allocated work is thoroughly explained to the drivers.
- Monitor and maintain communication with drivers during the execution of planned work to ensure effective and efficient execution.
- Trouble shoot and resolve any issues that may cause deviation from plan. Modify and change plans where necessary.
- Maintain effective communication with co-ordinators, managers, clients, consignors, consignees in order to execute planned workload, provide necessary updates and resolve any queries.
- Attend to vehicle maintenance, breakdowns, equipment failures, incidents, accidents timeously and following set policies and procedures.
- Complete driver debriefing at the end of shift ensuring that all completed documentation for work done is scrutinised for accuracy and any deviations/issues/incidents are endorsed and reported to managers.
- Collate all necessary documents for completed work and update vessel trackers, tracking schedules and shift planner.
- Update all vessel tracking for working vessels by checking availability of containers and pending vessels by checking vessel birth status updates on TPT systems.
- Update the shift planner with all work in progress to be carried out by next shift.
- Make necessary Navis appointments for available import containers and export container shipments.
- Complete monthly staff shift roster and rotation.
- Ensure all leave taken by subordinates are tracked and necessary leave forms completed and submitted to admin for processing.
- Ensure that driving hours are closely monitored to ensure compliance with applicable policies and legislation.
- Complete subsistence and meal allowances and submit to payroll weekly per set deadline.
- Complete monthly driver incentives and submit to management for approval.
- Manage the sub-contracting process to ensure all deliveries outsourced are carried out per BIL policies and processes, ensuring that all service levels meet our / client expectations. Manage SLA/KPI's in this regard.