Transport Supervisor

**About Us**:
Tsebo facilities Solutions is looking for a Contracts Coordinator to To effectively Manage the Transport and Mailroom service at the Client Premises.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
Generic Objectives
- Implement and manage operational requirements in terms of SLA
- Manage day to day operations including scheduling & co-ordination of drivers to ensure all transport requests are met
- Make advance bookings with Superent and Roselux Tours
- Process & co-ordinate accounts and payments of service providers
- Manage & co-ordinate servicing of driver vehicles and maintenance of company vehicles
- Check maintenance & fuel reports for discrepancies and report to Snr Facilities Manager
- Monitor & distribute traffic fines to relevant drivers and ensure timeous payment
- Complete & submit insurance claims
- Monitor when vehicles are due for licence renewal
- Manage the sorting & distribution of mail to & from departments, business etc.
- Motivate staff and handle complaints
- Manage & control timesheets, attendance registers, working hours and overtime according to BCEA
- Coordinate training with HR and Risk & Security
- Discuss and complete role profiles
- Compile & discuss MOS with drivers
- Do annual performance assessments
- Take disciplinary action where and when needed
- Conduct KPI’s with the team
- Compile all operational reports for site
- Process invoices for client billing
- Manage department budget
- Develop and manage safe work practices which are in line with the OHS Act
- Manage Addressograph Reports, Production figures & Information
- Liaise with Clients and Service Providers referring to all Incoming & Outgoing Mail Activities
- Perform other duties when required
- Reporting
- Prepare accurate reports within deadlines, including:

- Monthly client report
- Other ad-hoc reports required form time to time
- Policies and Procedures
- Formulate and document policies and procedures for all transport, mail and courier services, utilising the standard TFS methodology, in order to comply with TFS’s ISO requirements
- Staff Management
- Recruit and train transport staff where required
- Manage staff performance and conduct performance appraisals
- Institute disciplinary procedures where required
- Constant Improvement
- Make recommendations regarding improvement in service levels, changes to the way things are done and added value to the client
Site Specific Objectives
- Daily routine collection and delivery of mail, parcels, and goods for the Client site according to schedule
- Reconcile monthly Franking Stats for Client and forward on a spreadsheet to the TMC Co-Ordinator
- ISO 9001; 14001 & 18001 - Quality, Environmental and Health & Safety Standards
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position
Ad Hoc
- Any reasonable action requested by management

**Skills and Competencies**:

- Operations & Management Skills
- Technical knowledge of Mail house Activities
- Leadership Skills
- Good Communication Skills
- Initiative & Problem Solving Skills
- Must be bilingual
- Ability to meet deadlines
- Ability to establish & maintain effective relationship at all levels
- Ability to make rational and sound decisions
- Conflict management
- Good communication skills
- Client service orientation and excellent interpersonal skills
- Responsible and reliable
- Must show initiative and be able to solve problems
- Ability to work under pressure
- Accuracy
- Output and results driven on a consistent basis

**Qualifications**:

- Minimum Grade 12
- Tertiary qualification would be an advantage
- Experience in the management of transport mail and courier
- Computer Literate
- Familiar with the transport act
- Must be bilingual
- Ability to meet deadlines
- Ability to establish & maintain effective relationship at all levels
- Ability to make rational and sound decisions
- Conflict management
- Cost Control Knowledge
- Knowledge of Service Level Agreements
- Post Office Activities & knowledge of Tariff & Postal System
- Computer Literate: Microsoft Excel, PowerPoint & Word
- Knowledge of Transport, Mail & Courier Services