HR Business Partner

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

Conceptualize, manage, and implement strategic HR projects based on local and global best
- practices, adapted to meet Business Unit requirements, thereby ensuring high performance. Utilize analytics and reports for decision-making for the senior business unit heads.

**What you will love doing in this role**

**Manage employee relations**
- Provide elegant people solutions by pro-actively assisting and supporting both employees and business
- Manage all aspects of the employee life cycle
- Support management in the on-boarding process for all new employees and ensure that new employees are properly integrated into the business
- Always ensure that all consultations are in line with best practice, company policies and procedures
- Provide support/advice/guidance pertaining to grievance and disciplinary processes ensuring that there is always a talent support presence
- Guide and coach management on the performance improvement process in line with company policy and best practice
- Consult on potential changes in terms and conditions

**Drive employee wellness**
- Actively promote and support the company’s EAP for employees as well as management
- Identify employees at risk for informal referrals, and assist management with the process of formal referrals
- Manage and drive all employee wellness programs throughout the business

**Assist with organizational development initiatives**
- Support management with the implementation of organizational interventions and change management interventions where risks, operational or strategic business changes are identified by the business
- Facilitate the practical implementation of effective performance management based on company processes within the area of responsibility, with ongoing monitoring of the process to ensure that all related activities are conducted within the allocated timeframes
- Act as a change agent and role model, providing the support and effective mechanisms to implement major changes to the operations of the business
- Facilitate all team development processes, including workshops, exercises, or programs to enhance the cohesiveness of teams

**Talent support administration**
- Ensure timely and high-quality service is provided in the preparation and issuing of new and amended employment contracts
- Ensure that all relevant new starter documentation is accurately completed and distributed as required
- Maintain accurate and updated employee records at all times for both the employee files and HRMS

**Talent support reporting**
- Prepare accurate and timely talent reports as requested by management ensuring all statistics are accurate throughout
- Analyze reports and identify risk areas to be addressed through wellness initiatives
- Generate and issue ad hoc reports through data mining analysis to provide management with key statistics and trends identified and provide recommendations to act accordingly

**Projects**
- Support the talent department in delivering key annual projects in the business, including Group Pulse Surveys, Leadership Surveys, and the bi-annual KPA processes

**What you'll need to do this role**
- Minimum of 3 years' Talent Support experience within the Call Centre industry focusing on driving and managing employee wellness
- Sound labour relations experience
- Must have managed multiple projects simultaneously
- Experience with HRMS will be an added advantage
- Excellent MS Office skills

**What we will love about you**
- We love your strong communication skills
- We love your strong analytical, numeracy, and problem-solving skills
- We love your digital fluency
- We love your planning & organising skills
- We love your judgment & decision-making ability
- We love your entrepreneurial and innovative mindset

**Behaviours we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun