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Telesales Trainer/coach

3 weeks ago

Cape Town, South Africa eKomi Holding GmbH Full time

**TeleSales Trainer Job Responsibilities**:
Maximizes sales representative effectiveness by determining and solving training needs whilst growing our site in Cape Town by attracting and onboarding new BPO clients.

**TeleSales Trainer Job Duties**:

- Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-alongs with senior representatives.
- Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
- Supports training financial objectives by recommending budget items; controlling costs.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes sales training and organization mission by completing related results as needed.
- Helps with day-to-day Sales Operations as well as recruiting and onboarding of new Sales Talent.

**Sales Trainer Skills and Qualifications**:
Training, Training Management, Performance Management, Motivating Others, Giving Feedback, Coaching, Self-Development, Motivation for Sales, Self-Confidence, Sales Planning, Orienting Employees

**Important**:

- You need to have references, we can talk to, that you have worked for before in Telesales Training and performance improvement of Telesales Teams._

**Job Types**: Full-time, Permanent

**Salary**: R20 000,00 - R80 000,00 per month

**Experience**:

- B2B Telesales Management: 5 years (preferred)

**Language**:

- Any Foreign Language? (preferred)