Sales Trainer

1 week ago

Cape Town, South Africa Boldr Full time

WHAT IS YOUR ROLE:
As a Trainer, you’ll be responsible for maximizing the success and effectiveness of Boldr’s Sales Development Representatives by determining and solving training needs. You will plan, conduct, coordinate and implement a comprehensive training program for the sales staff. The training components will be geared toward new hires and existing SDRs who seek one-on-one assistance. You will work closely with the relevant Service Delivery leaders to identify challenges they face on-the-job and recommend ways to increase productivity.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO
- Prepares new SDRs by conducting orientation to the sales process; product specifics; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with Team Captains
- Determines training needs by checking QA reports; listening to calls; studying productivity output; checking in with Team Captains
- Develops individual results by providing coaching; conducting training sessions; developing resources according to agreed-upon service level agreements with the client
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions; being available for consultations
- Updates job knowledge by participating, requesting, and recommending learning opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Ensures that all SDRs have a thorough knowledge of the product, can effectively use closing skills, overcome objections, and use effective selling techniques

**Requirements**:
YOU HAVE
- Proven work experience as a Sales Trainer or similar role
- Experience in a sales position is a plus
- Ability to manage the full training cycle, including in-person activities
- Excellent skills in written communication, phone, and presentation
- Training skills: You will need to be able to speak in a friendly way to deliver accurate and clear content, listening to people’s needs and helping communicate options for them

**Benefits**

Salary + Benefits

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