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Key Account Manager

1 month ago

Randburg, South Africa Tracker South Africa Full time

Job category: Insurance Management and Administration

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

TRACKER requires an experienced National Key Account Manager to join our team. This position is Johannesburg based. Tracker requires a self-starter with an outgoing personality who can communicate confidently on all levels. You will be mainly responsible for building and maintaining strong relationships with key accounts. You will also support regional managers to increase sales and profitability. As a National Key Account Manager, you should be organized and able to analyze performance metrics. We also expect you to have good negotiation skills and the ability to foster relationships with customers. Should you be interested in this challenge and meet the job requirements, please forward your application before the closing date.

Responsibilities

1. Develop, maintain and enhance Partner relationships to C-Suite level.
2. Act as a liaison between Partners and Internal Stakeholders ensuring Partner requirements are met.
3. Identify new business opportunities with existing Partners.
4. Identify and attract prospective strategic Partners.
5. Identify, develop and implement Partner product requirements.
6. Prepare detailed proposals/quotes depending on each Partner's requirement.
7. Stay up to date on external and internal developments and suggest new ways to increase sales.
8. Analyze, identify and optimize business processes.
9. Attend Insurance Conferences and functions.
10. Event planning for specific Partner functions.
11. Implement sales strategies that lead to high consumer satisfaction, hence building awareness and credibility with the key Partners.
12. Network with customers to secure business opportunities.
13. Maintain & manage financial analysis of projected budgets.
14. Manage technical aspects of business.
15. Stay abreast of insurance trends and changes and competitor offerings.
16. Contract & pricing negotiation and management of Service Level Agreements.
17. Support regions with sales strategies.
18. Assess, clarify, and validate the Partners' needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
19. Identify training needs within Tracker.
20. Embark on customer research and identify the gaps.
21. Compile and analyze account information as input for Business Review/Board Report/Partner Engagements.
22. Conduct monthly Partner discussions related to account performance.
23. Reach set monthly & yearly sales targets.
24. Project management which includes collaboration with internal and external stakeholders.
25. Implementation and execution of agreed projects.
26. Proficiency related to telematics and data.
27. Report to Head: Insurance Channels.

Qualifications

1. Matric and a relevant tertiary qualification with at least 5 years’ experience in the Insurance Industry.
2. At least 3 years’ management experience.
3. In-depth insurance knowledge and background.
4. Market and competitor knowledge.
5. Strong financial understanding.
6. Strategic thinking skills.
7. Excellent communication and organizational skills - ability to work across all levels of management.
8. Excellent relationship builder.
9. Results and action oriented.
10. Ability to work under pressure.

Benefits

Medical aid, Provident fund, 22 Leave days.

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