Team Leader

3 weeks ago

Cape Town, South Africa Stadio Higher Education Full time

Background:
Stadio is a multi-campus higher education institution with a national footprint, as well as hosting several student support centres in South Africa and Namibia. Stadio endeavours to widen access to top-quality higher education and highlight the importance of equipping graduates with accredited qualifications that are recognised by the industry. Stadio offers a variety of academic and career-focused undergraduate and postgraduate qualifications through both contact and distance learning modes of delivery.
Stadio is a comprehensive private higher education institution, consisting of the following academic schools:
Administration and management
Architecture and engineering
Commerce
Education
Fashion
Humanities
Information technology
Law
Media and design
Policing and law enforcement

Key roles and responsibilities:
The team leader for campus support is responsible for the student administration and support function on campus with regard to Campus Support. While standards, policies, procedures, and processes will be developed centrally by the Registrar, implementation takes place on campus. This role will report functionally to the deputy registrar on the campus. Service delivery and operational excellence are critical pillars of Stadio’s academic and business model, and this function is key to these values.
Responsible for the management of campus student administration and support functions
Take accountability for the compliant implementation of the academic administration requirements of all Stadio Application and Registration policies and SOPs on the campus, as instructed by the deputy registrar
Responsible for the management of SAS support functions on the campus.
Managing SAS administrators’ performance with regard to student support will be expected to participate and contribute to this forum

Minimum requirements:
Understanding of Student policies and processes in Education
Understanding of Student Special Concessions in Education
Workings of Q-desk
Workings of SIMS
Legislation pertaining to personal information, consumer protection, information systems and technology, and information

Key attributes:
Excellent written and verbal communication skills
Administrative and customer service skills
Problem-solving skills
Ability to apply ethical judgement
Dealing with multiple stakeholders
Team player with excellent interpersonal skills
Ability to plan and organise in a complex, multi-campus, multi-mode environment
High attention to detail and the ability to multi-task
Management skills

Qualifications and experience:
Matric
A relevant qualification would be advantageous
A minimum of three years’ experience in a similar role

  • Team Leader

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

  • Team Leader

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

  • Team Leader

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of professionals to achieve business objectives and drive customer satisfaction.Key Responsibilities:Lead a team of professionals to achieve business objectives and drive...

  • Team Leader

    5 months ago

    Cape Town, South Africa National Debt Advisors Full time

    **National Debt Advisor is looking for a Team Leader to join their team!!!** **Responsibilities**: - Managing a team of sales Lead generators - Driving team targets in accordance with the department's KPI requirements - Evaluating data and using the information to boost productivity and ensure steady staff development. - Managing the collection book at...

  • Team Leader

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

  • Team Leader

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values...

  • Team Leader

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

  • Team Leader

    2 months ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Senior Associates to create a customer-centric and high-performance culture.Key Responsibilities:People Management: Engage and support staff to achieve all KPIs through...

  • Team Leader

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of professionals to achieve exceptional results and drive business growth.Key Responsibilities:People Management: Engage and support staff to achieve all Key Performance...

  • Team Leader

    5 months ago

    Cape Town, South Africa Huntswood Full time

    **Job Overview**: As a team leader, you will lead, monitor, and inspire a group of advisors to achieve set goals that contribute to the growth of the department and wider organization. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and drive a culture of high...

  • Team Leader

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    {"Job Title": "Team Leader", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Agents to create a customer-centric and high-performance culture.Key ResponsibilitiesPeople: Engage and support staff to achieve all...

  • Team Leader

    3 months ago

    Cape Town, South Africa CMC GLOBAL Full time

    - Matric- 2-3 Years working experience within a Logistics/Courier Environment.- Good Communication Skills.- Supervisor/Team Leader Experience.- Available immediately.

  • Team Leader

    2 months ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    {"Job Title": "Team Leader", "Job Description": "Job SummaryWe are seeking a highly skilled and experienced Team Leader to join our team at WNS Global Services. As a Team Leader, you will be responsible for leading a team of Agents to create a customer-centric and high-performance culture.Key ResponsibilitiesPeopleTo engage and support staff to achieve all...

  • Sales Team Leader

    1 month ago

    Cape Town, South Africa Novelty Anchors Full time

    We are seeking a highly motivated and experienced Sales Team Leader to lead our sales team to success. As a Sales Team Leader, you will be responsible for devising strategies to meet and exceed our sales targets, managing and motivating the sales team, and ensuring the smooth running of the sales department. **Roles and Responsibilities**: - Develop and...

  • Team Leader

    1 month ago

    Cape Town, Western Cape, South Africa Fulton Hogan Full time

    About Fulton HoganFulton Hogan is a leading infrastructure company that has been delivering high-quality projects for 90 years. Our team of 10,000+ professionals works across Australia and New Zealand, creating, connecting, and caring for communities.Job SummaryWe are seeking a Team Leader to join our Tasmanian team, based in Launceston and surrounding...

  • Team Leader

    2 months ago

    Cape Town, Western Cape, South Africa Fulton Hogan Full time

    About Fulton HoganFulton Hogan is a leading infrastructure company that has been delivering high-quality projects for 90 years. We pride ourselves on our commitment to safety, quality, and customer satisfaction.Job SummaryWe are seeking a Team Leader to join our Tasmanian team in Launceston. As a Team Leader, you will be responsible for overseeing and...

  • Sales Team Leader

    5 months ago

    Cape Town, South Africa Just Property Dynamic Full time

    **RECRUITE AND MANAGE YOUR OWN TEAM!** This is a fantastic opportunity to take your career to the next level. Join our team as a **Sales Team Leader **and have the opportunity to build your own business. Just Property Dynamic is seeking 3 Sales Team Leaders for our three offices located in Durbanville, Brackenfell, and Kraaifontein. The Real Estate Team...

  • Sales Team Leader

    4 weeks ago

    Cape Town, Western Cape, South Africa Callforce Direct Full time

    Sales Team Leader Job DescriptionCallForce Direct is seeking a results-driven Sales Team Leader to join our team. As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets.Key Responsibilities:Provide strong leadership and mentorship to a team of sales representatives.Set...

  • Sales Team Leader

    4 weeks ago

    Cape Town, Western Cape, South Africa CallForce Full time

    Sales Team Leader Job DescriptionCallForce is a leading BPO service provider of innovative customized contact centre solutions. We are seeking a results-driven Sales Team Leader to join our team.Key Responsibilities:Provide strong leadership and mentorship to a team of sales representatives.Set performance expectations and objectives for the team.Conduct...

  • Sales Team Leader

    2 months ago

    Cape Town, Western Cape, South Africa Callforce Direct Full time

    Job Title: Sales Team LeaderCallforce Direct is an award-winning BPO service provider of innovative customized contact centre solutions from South Africa to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader, you will be responsible for supervising and motivating a team of sales representatives to...