Technical Support Agent/Analyst L2

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

Description L2 SOC/Security Analyst Cape Town Summary of the position Outline of main duties and responsibilities The main responsibilities of the role will be: - Correlating data from various sources to assess the impact on critical systems or data sets. - Providing guidance on remediation and supporting the development of new analytic methods for...

As a Technical Support Agent, youll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges, and guiding users through effective solutions. Youll collaborate with both technical and product teams, keeping...

Job Summary:As a Technical Support Specialist with Pure Placements (PTY) LTD, you will handle both L1 and L2 responsibilities, with a primary focus on troubleshooting complex API queries and delivering advanced technical support. Your goal will be to ensure smooth operations for the client's customers by diagnosing and solving technical problems,...

Technical Support Specialist (100% Remote - Cape Town) Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a...

Technical Support Specialist (100% Remote - Cape Town) Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a...

**Role Details** **Contract Duration**: Full-time **Training Schedule**: Thursday - Friday, 8:00 am - 5:00 pm GMT+2 | Sunday / Monday off **Work Schedule**:Monday - Friday, 8:00 am -5:00 pm GMT+2 | Saturday / Sunday off **Work Type and Location**: South Africa - Cape Town **Expected Start Date**: ASAP **About This Role** We're looking for a Frontline...

**Your Purpose...** The System Analyst will play a critical role in maintaining and enhancing our systems and ensuring seamless operations within the Service and Operations department. This role involves supporting our Membership Management System, D365 Finance and Operations, and integrations with banks, payment gateways, and other third-party solutions....

The technical Analyst will work closely with business analysts and support development by doing system analysis on incidents, problems, and IT projects. Knowledge and Experience - A deep understanding of investment and life products. - A deep understanding of South African Investment Platforms and platform operations. - An understanding of financial sector...

At Planet10, we are seeking a highly skilled Technical Support Specialist to join our team. As an L1 Support Agent, you will be the first point of contact for customers and users of our systems, providing timely and effective support to ensure seamless service delivery.About the RoleThis is a full-time position that requires 100% on-site work in our office...

FunctieomschrijvingAre you tired of micro-managing your work? Do you want to be part of a team where it is easy to make a difference? My client instructs me to find the right people for this L2 Network Engineer role!As a L2 Network Engineer, you'll be responsible for helping to maintain and upgrade the company's networks. You will perform regular network...

My client is looking for an IT Technician L2 to join their offices in Woodstock, Cape Town. Requirements: · Grade 12 · CompTIA A, N, S Certification/Experience · Microsoft Technology Associate (MTA) or equivalent · Microsoft Certified IT Professional (MCITP) or equivalent · 5 Years of IT End User Support experience · 3 Years Server/Network support...

We are seeking highly skilled Technical Agents to join our Lightspeed HOSPO Team, a dynamic environment where your expertise and passion for technology will shine.Responsibilities & DutiesAs a valued member of our elite support team, your key responsibilities include:Delivering an exceptional customer experience through technical support.Acting as the...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

At Pure Placements, we're seeking a highly skilled Technical Support Specialist to join our team in Cape Town. This hybrid role requires at least two days of office work and offers the flexibility to work remotely for the remaining days.The ideal candidate will have a strong focus on troubleshooting complex API queries and delivering advanced technical...

at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

At Planet10, we're seeking a talented L1 Support Agent to join our team. In this role, you'll be responsible for performing a range of tasks based on provided guides, interacting directly with end-users, and ensuring the overall health of our systems.Duties:• Perform activities based on guides provided.• Interact directly with End-Users of the...

**Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries.** **Responsibilities**: **Provide Technical...