Technical Support Agent/Analyst L1

Technical Support Specialist (Hybrid - Cape Town) Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

[L1] Technical Support Agent **About the role**: We are seeking a Technical Support Agent to join Sedna to help deliver on our promise of world-class support to our customers. This position requires a deep understanding of troubleshooting, root cause analysis, and software solutions to effectively resolve customer issues. This is a remote role working...

Job DescriptionAt Planet10, we are seeking a highly skilled L1 Support Agent to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our end-users.Key Responsibilities:System Health Checks: Perform regular system health checks to ensure optimal performance and identify potential issues.End...

Job SummaryWe are seeking a highly skilled L1 Support Agent to join our team at Planet10. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our end-users.Key ResponsibilitiesTechnical Support: Perform activities based on provided guides, interact directly with end-users, and conduct system health...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

At Planet10, we're seeking a talented L1 Support Agent to join our team. In this role, you'll be responsible for performing a range of tasks based on provided guides, interacting directly with end-users, and ensuring the overall health of our systems.Duties:• Perform activities based on guides provided.• Interact directly with End-Users of the...

Job DescriptionAt Planet10, we are seeking a highly skilled L1 Support Agent to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our end-users, ensuring their systems are running smoothly and efficiently.Key Responsibilities:System Health Checks: Perform regular checks on system health, including...

Help Desk Support Analyst PositionBeBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance and support for computer systems, hardware, and software.The ideal candidate will have a degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a help desk or technical...

Remedy Support Consultant - L1 IT Support - IT Cape Town - Western Cape - South Africa Join our dynamic team as a Remedy Support Consultant, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be...

Job Summary:As a Technical Support Specialist with Pure Placements (PTY) LTD, you will handle both L1 and L2 responsibilities, with a primary focus on troubleshooting complex API queries and delivering advanced technical support. Your goal will be to ensure smooth operations for the client's customers by diagnosing and solving technical problems,...

Desktop Support Analyst Cape Town, hybrid Qualifications: - Technical qualifications such as Microsoft / CompTIA / SCCM / Azure / AWS Requirements: - At least 6 years desktop support experience - Experience with SCCM - Office 365 support (Intermediate Advanced) - Windows 10/11 (Intermediate Advanced) - Smart device support (iPad, iPhone & Android) using...

at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

**Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries.** **Responsibilities**: **Provide Technical...

**Join the Team Making Possibilities Happen** - If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. _ As a **Senior Technical Support...

FunctieomschrijvingNetwork Engineer L1LOCATION : Cape Town, South AfricaTYPE : TemporaryDo you want to join a company that values your opinion? Do you want to work on the same project for years, becoming more and more involved in the process? Do you enjoy working with people from all over the world? Check out this Senior Network Engineer L1 role!As a Network...

Job Description: As a System Support Analyst, you will provide advanced development solutions by defining, designing, and estimating technical work while ensuring systems perform to agreed service levels. You will troubleshoot technical issues, collaborate with business intelligence vendors to enhance supply chain systems and document technical procedures...

Duties:Perform activities based on guides provided.Interact directly with End-Users of the systems.System Health check (e.g. backups, server health, integration reporting).End user support triage and escalation to L2 users.Simple user requests (e.g. over the shoulder support, FAQs).Service Request processing (e.g. User onboarding).System personalisation...

Duties: Perform activities based on guides provided. Interact directly with End-Users of the systems. System Health check (e.g. backups, server health, integration reporting). End user support triage and escalation to L2 users. Simple user requests (e.g. over the shoulder support, FAQs). Service Request processing (e.g. User onboarding). System...