Technical Support Agent/Analyst L1

Technical Support Specialist (100% Remote - Cape Town) Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a...

Technical Support Specialist (Hybrid - Cape Town) Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

[L1] Technical Support Agent **About the role**: We are seeking a Technical Support Agent to join Sedna to help deliver on our promise of world-class support to our customers. This position requires a deep understanding of troubleshooting, root cause analysis, and software solutions to effectively resolve customer issues. This is a remote role working...

Technical Support Specialist (100% Remote - Cape Town)Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a salary...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

As a Technical Support Agent, youll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges, and guiding users through effective solutions. Youll collaborate with both technical and product teams, keeping...

At Planet10, we're seeking a talented L1 Support Agent to join our team. In this role, you'll be responsible for performing a range of tasks based on provided guides, interacting directly with end-users, and ensuring the overall health of our systems.Duties:• Perform activities based on guides provided.• Interact directly with End-Users of the...

Remedy Support Consultant - L1 IT Support - IT Cape Town - Western Cape - South Africa Join our dynamic team as a Remedy Support Consultant, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be...

At Planet10, we are seeking a highly skilled Technical Support Specialist to join our team. As an L1 Support Agent, you will be the first point of contact for customers and users of our systems, providing timely and effective support to ensure seamless service delivery.About the RoleThis is a full-time position that requires 100% on-site work in our office...

The technical Analyst will work closely with business analysts and support development by doing system analysis on incidents, problems, and IT projects. Knowledge and Experience - A deep understanding of investment and life products. - A deep understanding of South African Investment Platforms and platform operations. - An understanding of financial sector...

We are seeking highly skilled Technical Agents to join our Lightspeed HOSPO Team, a dynamic environment where your expertise and passion for technology will shine.Responsibilities & DutiesAs a valued member of our elite support team, your key responsibilities include:Delivering an exceptional customer experience through technical support.Acting as the...

Job Summary:As a Technical Support Specialist with Pure Placements (PTY) LTD, you will handle both L1 and L2 responsibilities, with a primary focus on troubleshooting complex API queries and delivering advanced technical support. Your goal will be to ensure smooth operations for the client's customers by diagnosing and solving technical problems,...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

FunctieomschrijvingNetwork Engineer L1LOCATION : Cape Town, South AfricaTYPE : TemporaryDo you want to join a company that values your opinion? Do you want to work on the same project for years, becoming more and more involved in the process? Do you enjoy working with people from all over the world? Check out this Senior Network Engineer L1 role!As a Network...

at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

**Job Summary: As a Technical Support Agent, you will be responsible for providing exceptional voice and written support to students and faculty who contact us. You will serve as a primary point of contact for addressing inquiries, resolving issues, and providing guidance related to various technical queries.** **Responsibilities**: **Provide Technical...

**Join the Team Making Possibilities Happen** - If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. _ As a **Senior Technical Support...

Duties:Perform activities based on guides provided.Interact directly with End-Users of the systems.System Health check (e.g. backups, server health, integration reporting).End user support triage and escalation to L2 users.Simple user requests (e.g. over the shoulder support, FAQs).Service Request processing (e.g. User onboarding).System personalisation...