Complaints Administrator

Join Our Exclusive Talent Pool! We believe in nurturing talent and providing a platform for growth. As we expand our horizons, we are building a talent pool of passionate Complaints Officers who share our commitment to excellence. **Job Summary** - Investigate and resolve complaints received. - Social media management on all platforms **Key Performance...

About us, purpose, experience and qualifications **about us**: There is no about us detail available. **purpose**: Resolution of complaints that have been escalated. Maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. Drive customer service through a professional approach. **experience and...

About us, purpose, experience and qualifications **about us**: - There is no about us detail available.**purpose**: - Resolution of complaints that have been escalated. Maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. Drive customer service through a professional approach.**experience and...

Job Description Dear Future, Complaints Coordinator The role requires you to resolved complaints that have been escalated. To maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. To drive customer service through a professional approach Are you someone who can: - Provide operational support...

SEB is looking for a Case Officer for a period of 12 months who will be in the Case Management Unit is to perform administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent will be responsible of managing all incoming complaints and queries, assess completeness of information on the complaint form,...

**JOB AT A GLANCE**: Our client, a national, award-winning car service and repairs company is searching for a motivated and experienced customer service manager. **RESPONSIBILITIES**: - Requesting all the required documentation from customers or branches pertaining complaints: Signed job cards, tax invoices, supplier invoices, phone recordings, manager’s...

Job Description To resolved complaints that have been escalated To maintain accurate records and identify trends which may indicate weaknesses in business systems and processes To drive customer service through a professional approach - Provide operational support related to activities and initiatives that contribute to the overall growth and...

**Job Advert Summary**: **Purpose of the Job**: Reporting to the Manager: Client Relations Management, this role is responsible for service delivery and maximising the client experience through client engagement. The incumbent will be a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

To provide professional first line support to clients and sales support 1. Render client services - Adhere to client service procedures: maturities, policy contracts, loan - Update client personal details and AIMS notes - Provide correct and accurate advice to clients on products and services (TCF) - Inform clients and update changes to their policy...

**Render client services** Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services (TCF) Inform clients and update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients’ queries Maintain required business retention rate Handle all complaints and...

**Key responsibilities include the following**: - **Plan, organize, prioritize and manage the work of subordinates - Provide guidance, train, and correct subordinates - Implement University disciplinary process when required - Effective handling of clients’ requests and complaints - **Call Logging - Customer Complaint**s** - **Escalation of unresolved...

Description **Render client services** Update client personal details and AIMS notes Provide correct and accurate advice to clients on products and services (TCF) Inform clients and update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients’ queries Maintain required business retention rate Handle all...

A payment solutions provider is looking for an experienced and skilled Administrator that will manage the FICA process and provide full administrative support to the Operations Team. **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Provide full administrative support to the Operations team - Contributes to team effort by accomplishing related results as...

Gauteng, JHB - Southern Suburbs - up to 16K A company based in Kliprivier is seeking to employ a SHEQ Administrator a 3 month Fixed Term Contract. **Qualifications** - Grade 12 or Equivalent - Safety/ Environmental/ Diploma - SAMTRAC and Food Safety -advantageous **Knowledge** - ISO Systems - Auditing **Experience** - 2 years SHEQFS experience. - 1 year...

Germiston,, Johannesburg - Administrative **Personal & Administrative Assistant (JB2167)** Wadeville, Johannesburg R 15 000.00 ctc per month Duration: Permanent - Overview_ - A well-established company in Wadeville is looking for a well-rounded professional Personal & Administrative Assistant to join their team _ **Minimum Requirements**: MS...

**About us** Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities We are looking for expressions of interest from experienced Secretary/Administrator to join our team. You will be working with international clients. - Reception duties (attending to phone calls). - Secretarial and administrative duties. -...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To lead a team within the client service environment as well as implementing the client service strategy and ensuring that the team operates within...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To lead a team within the client service environment as well as implementing the client service strategy and ensuring that the team operates...

**Purpose of role**: The operations administrator will assist the operation managers with customer on-boardings, documentation, queries, reporting, recons, data capturing, and coordinating general office and facilities functions. **Key responsibilities**: Assist in onboarding clients and client-related contracts and administration. Loading bank accounts to...