Channel Manager
4 weeks ago
Job Objectives
- Ensure there is a relationship forged with every level that play a role in the decision making at the customer site
- Identify any possible threats, competitors and consultant influences that may cause the customer to cancel
- To consistently meet set net of churn growth targets
- Constantly monitor of renewal dates, overflow, quarterly project plan and analysis industry trends, debtors and technical (helpdesk) interaction and involvement to maintain customer service
- Utilize and incorporate competencies of the services of the "Product Specialist" & "Product Managers" to ensure that the companies required budgets are met
- Foster an atmosphere of self-study with regards to trends in the telecommunications market to ensure that the company is viewed as a leader in the Telecommunications industry.
Job Skills
- Change management facilitation skills
- Effective time management skills
- Able to direct a channel with multiple accounts and partners
- promote teamwork and camaraderie amongst staff
- able to communicate well and document reports
- possess good interpersonal relationship towards co-worker
Minimum Requirements
- Grade 12
- Diploma in Accounting or Business Management
- 3 years experience in Account Management
- 3 years experience in Telecom environment
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