Insurance Operations Coordinator
2 days ago
We are seeking a highly skilled Insurance Operations Coordinator to join our team at Santam Insurance. This role will play a key part in supporting our Sales Team, Senior Business Development Manager, and Operations Manager.
About the RoleThe successful candidate will be responsible for effectively solving escalations/complaints and managing expectations while utilizing available resources. They will also offer administration and business support in facilitating the completion of requests within published service level agreements.
This includes formulating structured reports to Snr BDMs, BDMs, and practices, coordinating training schedules with product providers, and managing logistics of workshops and development days. Additionally, they will coordinate and facilitate marketing & branding requests from advisers & BDMs, and provide internal project-related communications.
Responsibilities- Administration support to BDMs, Senior BDM, and Operations Manager
- Manage the diary of a Senior BDM by scheduling appointments and following up on diary requests
- Timeous and accurate scheduling of meetings ensuring venues and facilities have been arranged
- Draft minutes of meetings as required, including following up on action lists
- Coordinate travel arrangements of Senior BDM and ensure adherence to group travel and procurement policies
This role is ideal for someone with a strong background in business reporting, data extraction, and analysis, as well as excellent communication and organizational skills. If you're passionate about delivering high-quality results and working in a fast-paced environment, we encourage you to apply.
-
Insurance Claims Coordinator: Motor
6 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob DescriptionThe Insurance Claims Coordinator: Motor will be responsible for managing and controlling Key Performance Indicators (KPIs) for Motor Body Repairers. This includes supporting the Assessing team, handling complaints, and possessing excellent complaints handling and report writing skills.The successful candidate should have a sound knowledge of...
-
Business Support Specialist
2 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is looking for a Business Support Specialist - General Insurance to join our team. In this role, you will provide critical support to our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleYou will be responsible for effectively solving escalations/complaints and managing expectations while utilizing...
-
Insurance Operations Coordinator
10 hours ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeWe are seeking a highly organized, tech-savvy Insurance Administrative Assistant to provide remote support to an insurance professional. This role involves customer service, administrative coordination, and case management from the initial inquiry to policy issuance.The ideal candidate will be proactive, self-sufficient, and capable of managing tasks...
-
Insurance Actuary Professional
19 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeCompany OverviewSantam Insurance is a leading general insurance company in South Africa, with over 106 years of experience. We operate globally and have a strong commitment to fostering genuine connections with people.We are Africa's largest general insurer, with a market share exceeding 24% in South Africa. Our reinsurance business, Santam Re, leads the...
-
Insurance Consultant
23 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into several emerging...
-
Travel Insurance Operations Lead
19 hours ago
Cape Town, Western Cape, South Africa Keller Executive Search Full timeJob DescriptionKeller Executive Search seeks an experienced Insurance Operations Manager to lead their Business Process Outsourcing (BPO) operations. This role requires a customer-centric professional with expertise in supervising and coordinating complex insurance claims processes, focusing on travel insurance operations.Required Skills and...
-
Job Placement Coordinator
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeMake a DifferenceAs a Job Placement Coordinator at Santam Insurance, you will play a vital role in shaping the careers of talented individuals and driving business success.About the RoleThis exciting opportunity exists for an ambitious and driven individual to join our team as a Job Placement Coordinator. As part of our dynamic recruitment and onboarding...
-
Remote Life Insurance Coordinator
1 day ago
Cape Town, Western Cape, South Africa Exclusively Remote Full timeAbout the RoleWe are seeking a skilled Remote Life Insurance Coordinator to join our team. As a coordinator, you will be responsible for providing administrative support to an insurance professional, handling customer inquiries, and managing schedules.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Manage schedules and...
-
Insurance Professional
19 hours ago
Cape Town, Western Cape, South Africa Ultra Personnel : Pharmaceutical, Insurance, Engineering Full timeAbout the RoleThis exciting opportunity is available within our Ultra Personnel group, which specialises in Pharmaceutical, Insurance, and Engineering services. We are seeking a highly skilled Financial Services Expert to join our team in the Western Cape branch.Key RequirementsMinimum 5 years' experience as a Broker Consultant or Life Insurance...
-
Short Term Insurance Consultant
19 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout UsSantam Operations is committed to achieving transformation and embracing diversity.We strive for a diverse, inclusive, and equitable workplace as we believe these components ensure a thriving and sustainable business in South Africa.Job RequirementsTo be successful in this role, you must have:Excellent verbal and written communication...
-
Operational Improvement Director
3 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWelcome to Santam Insurance, a leading short-term insurer in South Africa! We are seeking an experienced Operational Improvement Director to join our team.About the RoleThe successful candidate will be responsible for leading operational improvement initiatives across multiple companies within the Santam Group. This includes providing vision and support to...
-
Complex Claims Coordinator
10 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeRole OverviewThis role involves managing the recovery function, identifying potential third-party recovery matters, and coordinating the recovery process with Santam's Legal department or recovery attorneys. The successful candidate will also oversee the complex claim function, managing claims end-to-end and negotiating fair settlements.The ideal candidate...
-
Automated Processes Coordinator
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeCompany OverviewSantam Insurance is a reputable organization that values its employees and provides a comprehensive onboarding process to ensure a smooth transition into the company.SalaryThe salary for this position is competitive and commensurate with experience.Job DescriptionWe are seeking an experienced individual to manage our automated processes,...
-
Financial Operations Manager
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeCompany OverviewSantam Insurance is a leading provider of insurance solutions in the industry. With a strong presence and reputation, we offer a wide range of products to meet the needs of our clients.Job DescriptionWe are seeking an experienced Finance Manager to join our team. The successful candidate will be responsible for managing financial operations,...
-
Operational Management Specialist
7 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJoin UsWelcome to Santam Insurance, where we strive to create a supportive and inclusive work environment that fosters growth and development.About the RoleThis exciting opportunity exists for an ambitious and driven individual to join our team as an Operational Management Specialist. As part of our dynamic recruitment and onboarding process, you will play a...
-
Administrative Operations Coordinator
1 day ago
Cape Town, Western Cape, South Africa Fidelity Services Group Full timeAbout the RoleThe Fidelity Services Group is seeking an Administrative Operations Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the effective completion of all administration duties related to the area.Key ResponsibilitiesCollect quotes for allocated areas and verify they are on the Listener...
-
Administrative Assistant
2 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is looking for a Administrative Assistant - Business Development to join our team. In this role, you will provide critical support to our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleYou will be responsible for providing administration and business support to the Sales Team, Senior Business...
-
Sales and Service Support Consultant
2 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWe are seeking a highly skilled Sales and Service Support Consultant to join our team at Santam Insurance. This role will play a key part in supporting our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleThe successful candidate will be responsible for providing administrative and business support to the Sales Team,...
-
Insurance Process Manager
19 hours ago
Cape Town, Western Cape, South Africa Keller Executive Search Full timeAbout the RoleThis is a unique opportunity to join Keller Executive Search as an Insurance Operations Manager and lead our Business Process Outsourcing (BPO) operations. As a customer-centric professional, you will supervise and coordinate complex insurance claims processes, with a strong focus on travel insurance operations.Key Performance IndicatorsEnsure...
-
Claims Specialist
10 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the RoleSantam is seeking an experienced Claims Specialist – Recovery and Complex Claims Manager to join their team. This dynamic role offers a challenging opportunity for a skilled professional to oversee the entire claim lifecycle, from identification to resolution.The ideal candidate will possess excellent analytical and problem-solving skills,...