Travel Insurance Operations Lead
4 days ago
Keller Executive Search seeks an experienced Insurance Operations Manager to lead their Business Process Outsourcing (BPO) operations. This role requires a customer-centric professional with expertise in supervising and coordinating complex insurance claims processes, focusing on travel insurance operations.
Required Skills and Qualifications
- Bachelor's degree
- Minimum 5 years of experience in BPO center management
- 3+ years of claims and management experience
- Strong understanding of insurance operational policies and procedures
- Proven experience in project planning and development
- Demonstrated ability to organize and delegate assignments
Benefits
- Competitive salary range: CTC R70k - R90k PM
- Permanent position
- Comprehensive benefits package
- Opportunity to work with international teams and clients
-
Insurance Operations Coordinator
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWe are seeking a highly skilled Insurance Operations Coordinator to join our team at Santam Insurance. This role will play a key part in supporting our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleThe successful candidate will be responsible for effectively solving escalations/complaints and managing expectations...
-
Southern African Travel Host
5 hours ago
Cape Town, Western Cape, South Africa Ventura TRAVEL Full timeAfrica Adventure Expert WantedWe are seeking an expert in leading adventurous journeys through Southern Africa.Your role will involve accompanying clients on their dream vacation, making it an unforgettable lifetime experience.You will join our team of passionate Tour Conductors and report to our TC Operations Specialist Johan.ResponsibilitiesLead groups of...
-
International Insurance Manager
4 days ago
Cape Town, Western Cape, South Africa Keller Executive Search Full timeJob Title: International Insurance Manager - Travel Claims SpecialistJob OverviewKeller Executive Search is seeking an experienced and dynamic Insurance Operations Manager to lead their Business Process Outsourcing (BPO) operations. The ideal candidate will be a customer-centric professional responsible for supervising and coordinating complex insurance...
-
Travel Expert
20 hours ago
Cape Town, Western Cape, South Africa Mahlatini Luxury Travel Full timeMahlatini is an established, award-winning tour operator, leading the way in our specialist field of luxury safari travel. We create memorable travel experiences to Africa and the Indian Ocean for clients across the world; from our offices in the UK and South Africa.Mahlatini's enviable reputation for expertise and customer service excellence is built on the...
-
Insurance Actuary Professional
4 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeCompany OverviewSantam Insurance is a leading general insurance company in South Africa, with over 106 years of experience. We operate globally and have a strong commitment to fostering genuine connections with people.We are Africa's largest general insurer, with a market share exceeding 24% in South Africa. Our reinsurance business, Santam Re, leads the...
-
Insurance Merit Assessor
16 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeIf you're looking for a challenging and rewarding role that will allow you to grow and develop your skills, consider becoming an Insurance Merit Assessor at Santam.About the RoleThis role involves working closely with our customers to assess claims and provide fair and timely settlements. As an Insurance Merit Assessor, you will be responsible for evaluating...
-
Insurance Operations Team Lead
4 days ago
Cape Town, Western Cape, South Africa Capitec Bank Ltd. Full timeWe're seeking an experienced leader to oversee the Insurance Policy Administration and Escalated Insurance Complaints team. Key responsibilities include prioritizing and overseeing client and internal escalations related to product features and performance, ensuring exceptional client experience aligned with the objectives, plans, processes, and standards of...
-
Insurance Operations Lead
5 hours ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeWe are seeking a highly skilled and experienced professional to join our customer service team as an Insurance Operations Lead.Key Responsibilities:Identify and communicate performance barriers to operational leaders, ensuring seamless service delivery.Collaborate with team leaders and agents to drive efficiencies through regular meetings and data-driven...
-
German Speaking BPO Manager
4 days ago
Cape Town, Western Cape, South Africa Keller Executive Search Full timeJob Description: Insurance Operations Manager / BPO ManagerJob OverviewOur Client is seeking an experienced and dynamic Insurance Operations Manager to lead their Business Process Outsourcing (BPO) operations. The ideal candidate will be a customer-centric professional responsible for supervising and coordinating complex insurance claims processes, with a...
-
Territorial Lead
20 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam Re is hiring 3 (three) Territorial Leads. The Territorial Lead is to report to the Cluster Market Head.Applicants must be based in Cape Town, South Africa, or be prepared to relocate. The role also requires some travel.WHO...
-
Customer Service Advocate
6 days ago
Cape Town, Western Cape, South Africa Collinson Full timeAt Collinson Group, we are passionate about delivering exceptional customer experiences. Our team of experts is dedicated to helping our clients acquire, retain, and optimize the value of their customer relationships.This position involves dealing with inbound claims calls, assessing claims, and providing efficient and friendly customer contact. Key...
-
Travel Operations Manager
5 hours ago
Cape Town, Western Cape, South Africa abc Full timeTravel Operations ManagerAfrican Safari Travel is seeking a skilled Travel Operations Manager to join our dynamic team. This is an exciting opportunity to lead a talented reservations team and drive sales while ensuring smooth operations across our Private Safaris business.Job PurposeThe primary objective of the Travel Operations Manager is to serve as the...
-
Insurance Claims Specialist
16 hours ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at Santam Insurance.This is an exciting opportunity for a professional who is passionate about delivering exceptional customer service and resolving complex claims disputes in a fair and timely manner.Main ResponsibilitiesHandle all types of insurance...
-
Insurance Consultant
4 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeStay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into several emerging...
-
Insurance Claims Manager Professional
4 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeAbout the CompanySantam Insurance is a leading insurer in Southern Africa, serving both individuals and businesses. We are committed to delivering 'Insurance Good and Proper' and fostering a diverse and inclusive work environment. As a Claims Manager, you will be part of a dynamic team that values innovation, teamwork, and customer satisfaction.Your Key...
-
Operational Improvement Director
6 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeWelcome to Santam Insurance, a leading short-term insurer in South Africa! We are seeking an experienced Operational Improvement Director to join our team.About the RoleThe successful candidate will be responsible for leading operational improvement initiatives across multiple companies within the Santam Group. This includes providing vision and support to...
-
Insurance Process Manager
4 days ago
Cape Town, Western Cape, South Africa Keller Executive Search Full timeAbout the RoleThis is a unique opportunity to join Keller Executive Search as an Insurance Operations Manager and lead our Business Process Outsourcing (BPO) operations. As a customer-centric professional, you will supervise and coordinate complex insurance claims processes, with a strong focus on travel insurance operations.Key Performance IndicatorsEnsure...
-
Business Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeSantam Insurance is looking for a Business Support Specialist - General Insurance to join our team. In this role, you will provide critical support to our Sales Team, Senior Business Development Manager, and Operations Manager.About the RoleYou will be responsible for effectively solving escalations/complaints and managing expectations while utilizing...
-
Financial Accounting Lead
5 days ago
Cape Town, Western Cape, South Africa Santam Insurance Full timeJob OverviewSantam Insurance, a leading general insurance company in South Africa, seeks an experienced Technical Accounting Manager to lead the technical accounting team and oversee the execution of financial aspects of reinsurance business.This role requires strong leadership and management skills, with a minimum of 10 years of experience in a similar...
-
Travel Portfolio Developer
5 hours ago
Cape Town, Western Cape, South Africa Travelopia Full timeAs a member of our team at Travelopia, you'll play a vital role in shaping our travel experiences as a Travel Portfolio Developer.This position involves developing a competitive and innovative product portfolio tailored to our guests' evolving needs, with a focus on creating unforgettable travel experiences.You'll take the lead in contracting with partners,...