Operational Improvement Director

About the JobThe Director of Process Improvement is responsible for overseeing the performance of operations and exploring reporting mechanisms for each of the operational metrics to ensure visibility and governance from service delivery leads.Key ResponsibilitiesOversight of operational performance.Exploring reporting mechanisms for operational...

Job descriptionJob Type: Full-timeOffice based UK campaignPurposeWe are looking for a continuous improvement manager to assess, monitor, and drive sustainable changes that improve performance across client operations in our offshoring environment. This person will analyze current processes and activities and develop recommended improvements as well as...

The Director of EC Digital Services plays a critical role in shaping the future of AECOM's digital landscape. This position requires a seasoned leader who can drive strategic initiatives, foster innovation, and ensure seamless integration of digital solutions into operational project deliveries.About the Position:As the Director of EC Digital Services, you...

At Human Accent, we are seeking an exceptional Operational Director to lead our cleaning and security services across multiple sites. The successful candidate will oversee daily operations, manage a high-performing team, and ensure exceptional service delivery.The ideal candidate will have minimum 5-7 years of experience in managing cleaning and security...

Job Title: Director of Operations ManagementAbout the Role:We are seeking a highly experienced and skilled Director of Operations Management to join our senior management team at WNS Global Services SA. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering contractual & commercial performance.Key...

At Teletech Holdings, Inc., we are seeking a highly skilled Director of Operations to lead our customer experience team. The ideal candidate will have demonstrated leadership experience in a call center or operational environment and possess excellent customer service skills.The Director of Operations will be responsible for overseeing the daily activities...

About the OpportunityWe are seeking a highly experienced Business Operations Director to join our team at The Recruitment Council. As a key member of our organisation, you will be responsible for leading and managing business operations, including strategic planning, process improvement, and talent development.ResponsibilitiesStrategic Planning: Develop and...

We are seeking a highly motivated and experienced individual to fill the position of Retail Operations Director at JAM Clothing SA. As a Store Manager, you will be responsible for leading our team to achieve outstanding results in sales and customer service.Key Responsibilities:Oversee daily store operations, ensuring that all tasks are completed efficiently...

Yellosa is seeking an experienced Director of Operations to drive operational excellence across all business units.Key Responsibilities:Operational Leadership & StrategyDevelop and implement operational strategies to ensure efficiency, scalability, and cost-effectiveness.Lead and manage day-to-day operations, including customer service, risk management,...

Job Title: Saas Technical/Operations DirectorSalary: NegotiableWHAT YOU WILL BRING TO THE COMPANYAre you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next...

Job Description:We are looking for a strategic and innovative Store Operations Director to lead our store operations and drive business growth. As a key member of our executive team, you will be responsible for developing and implementing effective store strategies to achieve sales targets and improve customer satisfaction.About the Role:Develop and execute...

Tumaini is seeking a visionary Operational Director to spearhead the growth of our sales operations. The ideal candidate will have 7+ years of experience in operations and a degree in business administration or finance.Key ResponsibilitiesWe are looking for someone who can build and implement organizational systems, automation tools, and reporting methods to...

Job Description">The Operations Quality Director will be responsible for implementing and improving the SMEC Business Management System in Africa. This includes developing processes and systems to ensure operations meet high-quality standards and comply with the SMEC Business Management System (BMS). The role involves working with global and local quality...

Job Title: Operations Director - Customer ServiceJob SummaryWe are seeking an experienced Operations Director - Customer Service to join our team at Santam Business. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring exceptional customer service delivery, and driving business growth through...

Job OverviewMeasured Ability is seeking an experienced Operations Director to oversee the management of its property portfolio. This is a challenging role that requires strong leadership and operational skills.

Operations Director – Cape TownAt TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You Will be DoingLooking for an...

**Company Overview:**We are a dynamic and growing organization seeking an experienced Operations Director to oversee the smooth running of our business sectors. This is an exciting opportunity for a highly organized and detail-oriented individual to join our team and drive operational excellence.The successful candidate will be responsible for managing...

Job title: Operations DirectorJob Location: Western Cape, Cape TownDeadline: April 17What You Will be DoingLooking for an opportunity to manage client relationships? Do you have a passion to motivate others?In this role, you'll work closely with clients to discuss goals and needs, ensure your team is aligned with new information on projects, and actively...

We are seeking an exceptional Director of Financial Operations to join our team at Recruitment Matters. This is an exciting opportunity for a results-driven finance professional to lead financial operations and contribute to the company's growth.Main Responsibilities:Financial Operations:Oversee the planning, implementation, and maintenance of financial...

Job SummaryThe Operations Director will play a key role in driving business growth by overseeing the implementation of retail sales and operations support initiatives. This includes managing the update of the OneWay Playbook, ensuring document reflects best practices on the frontline to address all major issues across the 8 customer touchpoints.