Customer Service Operations Manager

About the OpportunityWe are seeking a highly experienced Senior Manager to join our team as part of our logistics sector operations. This is a fantastic opportunity for a professional with a background in business operations to take on a leadership role.The ideal candidate will have at least 5 years of experience in a similar environment, with a proven track...

Company OverviewAs a leading health and beauty retailer, Clicks Group Limited is dedicated to providing exceptional customer service and quality products. Our team of professionals works tirelessly to ensure that every customer has a positive experience in our stores.Job DescriptionThe Service Advisor will be responsible for ensuring service excellence at...

Job Overview:Trending Talent Solutions seeks a highly organized and customer-focused Customer Service and Operations Specialist to support the sales team in delivering exceptional results.Key Responsibilities:Manage day-to-day operations and activities, ensuring smooth workflows and adherence to timelines.Provide timely responses to customer inquiries...

Job DescriptionAs a Customer Service Manager at the Clicks Group Limited, you will be responsible for ensuring service excellence at the point of sale. This includes directing and controlling all operational activities in a timely and efficient manner.ResponsibilitiesTo ensure fast and efficient customer service and point of sale (POS) operational...

Job DescriptionJoin our client as a Team Leader, where your expertise in call centre operations, customer service, financial coaching, and debt management is crucial. You'll lead by example, ensuring quality control in telesales, coaching team members, and managing customer interactions. Experience in appointment booking and financial services is...

Customer Service Consultant - RoodepoortJob title: Customer Service Consultant - RoodepoortJob Location: Gauteng, RoodepoortDeadline: April 04, 2025Role DescriptionWe are seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality. You will follow established procedures and...

Job Description:We are seeking a dedicated professional to join our team of Service Consultants, focusing on delivering exceptional client service and quality.You will follow established procedures and collaborate with peers and leaders to ensure the best possible service delivery.Maintaining legal, statutory, and regulatory compliance is crucial, as is...

Service Operations ManagerThe successful candidate will be responsible for managing the day-to-day operations of the service department, including leading a team of technicians and advisors.Key DutiesEnsuring that all service operations are running smoothly and efficientlyManaging inventory and ordering supplies as neededProviding exceptional customer...

Key ResponsibilitiesThe Customer Service Director will be responsible for delivering internal and external customer service excellence through adherence to quality service standards.They will also be responsible for managing risks in their own area of responsibility, ensuring development and continuous value add improvement to operational processes, and...

Senior Manager Operations Connected ServicesThe RoleWe are seeking an experienced Senior Manager Operations Connected Services to lead our Connected Services Operations function in South Africa.This is a critical role that requires a strong leader who can develop and implement operational installation management systems, procedures, processes, policies, and...

At The Staff Connection, we are seeking a highly motivated and dedicated Customer Service Expert to join our housekeeping team. As a key member of our team, you will be responsible for delivering exceptional guest experiences by ensuring that every room is clean and tidy to the highest standards.The ideal candidate will have a strong commitment to providing...

Requirements and QualificationsWe are seeking a highly motivated and results-driven Retail Operations Manager to join our team at Clicks Group Limited.The successful candidate will be responsible for supporting the Store Manager in ensuring the efficient operation of the store and delivering exceptional customer service.To be successful in this role, you...

Closing on: Mar 19, 2025Role SummaryThis role is in a contact/service centre for one of the top OEM brands in South Africa. The incumbent is fully responsible for managing all aspects of the Goodwill process, ensuring that customer service functions are carried out efficiently and accurately. This role is centered around building goodwill with customers by...

Job Mission / Purpose:Main function of job:To offer a professional communication link between Stryker and our customer base for the placing of orders, raising of queries, requests of information and general support.To provide a high standard pro-active support facility to Sales Representatives and Technical Services engineers.To seek opportunities of...

Job DescriptionTelcosure Investment Holdings (TIH) is home to some of South Africa's leading financial service providers.Key ResponsibilitiesCustomer Management: Assist customers by carrying out standard activities and providing solutions for first call resolution and completion of customer requests executed according to the required standard.Needs Analysis:...

Senior Manager Operations Connected ServicesRandburg, Gauteng, South AfricaThe OrganizationThe MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv,...

Job DescriptionAs a Customer Service agent within the contact center, you'll play a pivotal role in delivering excellence in merchant services. Your responsibilities will encompass providing top-notch service to both internal and external stakeholders across all supported platforms. Adhering to company-based time frames.ResponsibilitiesProvide exceptional...

Job OverviewThis role requires a strong understanding of ITIL frameworks and service management best practices, with a proven track record in managing client relationships and service teams in an MSP environment.Responsibilities:Client Relationships: Develop and maintain strong relationships with clients, identifying opportunities for growth and improving...

**Job Summary:**We are looking for a Customer Service Lead to join our team at Clicks Group Limited. As a Customer Service Lead, you will be responsible for delivering exceptional customer experiences and ensuring that customers receive high-quality service across all touchpoints.**Responsibilities:*Lead and manage customer-facing teams to deliver excellent...

Job OverviewAs a Service Operations Manager at Barloworld Equipment (Pty) Ltd, you will be responsible for overseeing the delivery of exceptional service to our clients. This role requires strong leadership and technical skills, with a focus on achieving cost centre financial targets and Key Performance Indicators.Key ResponsibilitiesAchieve cost centre...