Medical Office Coordinator
16 hours ago
We are seeking a highly skilled Medical Receptionist to join our team in an established Occupational Health Practice at Qetello Holdings. As a key member of the team, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities:
- Call Management: Answer all calls professionally and redirect as necessary.
- Patient Management: Welcome patients warmly and assist with any queries. Verify and update patient information. Open new patient files, ensuring accurate documentation. Process payments and issue receipts. Inform patients of outstanding balances and manage collections.
- Appointment Scheduling: Book patient consultations and follow-ups efficiently.
- Administrative Duties: Conduct daily charge sheet reconciliations. Manage charge sheets by forwarding relevant data to the designated person. Reconcile card and cash payments daily and weekly. Respond to emails promptly and ensure regular communication. Maintain filing systems for patient files, test results, and reports.
Specialist and Injury Support:
- Process specialist authorizations and ensure accuracy.
- Manage injury-on-duty documentation and submissions.
Stock Control & Ordering:
- Maintain adequate supplies of patient files, script pads, and sick notes.
Compliance and Confidentiality:
- Ensure strict patient confidentiality.
Requirements:
- Matric (Grade 12) is essential.
- A valid driver's license and own vehicle are advantageous.
Experience & Skills:
- 3-5 years of experience in a medical or occupational health practice as a receptionist/administrator.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and medical practice programs.
Working Hours:
- Monday-Friday: 08:00-17:00
- Every 2nd Saturday: 08:00-11:00
- Public Holidays/Sundays: Closed
Compensation:
- Market Related - R250,000 per annum depending on experience.
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