Medical Receptionist

We are partnering with our client to recruit an Medical Receptionist to join their team in an established Occupational Health Practice. The ideal candidate will have 3–5 years of experience in a similar role within a medical or occupational health environment.

Key Responsibilities:
Call Management:
• Answer all calls professionally and redirect as necessary.
Patient Management:
• Welcome patients warmly and assist with any queries.
• Verify and update patient information.
• Open new patient files, ensuring accurate documentation.
• Process payments and issue receipts.
• Inform patients of outstanding balances and manage collections.
Appointment Scheduling:
• Book patient consultations and follow-ups efficiently.
Administrative Duties:
• Conduct daily charge sheet reconciliations.
• Manage charge sheets by forwarding relevant data to the designated person.
• Reconcile card and cash payments daily and weekly.
• Respond to emails promptly and ensure regular communication.
• Maintain filing systems for patient files, test results, and reports.
Specialist and Injury Support:
• Process specialist authorizations and ensure accuracy.
• Manage injury-on-duty documentation and submissions.
Stock Control & Ordering:
• Maintain adequate supplies of patient files, script pads, and sick notes.
Compliance and Confidentiality:
• Ensure strict patient confidentiality.

Qualifications:
• Matric (Grade 12) is essential.
• A valid driver’s license and own vehicle are advantageous.

Experience & Skills:
• Experience: 3–5 years in a medical or occupational health practice as a receptionist/administrator.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint) and medical practice programs.

Working Hours:
• Monday–Friday: 08:00 – 17:00
• Every 2nd Saturday: 08:00 – 11:00
• Public Holidays/Sundays: Closed

Remuneration:
• Market Related – Depending on expierence.

Note: Only candidates meeting all the requirements will be considered.