Help Desk Support Specialist

1 month ago


East Rand, South Africa Unique Personnel Ltd Full time

Job Summary:

We are seeking a highly skilled Help Desk Support Specialist to join our team at Unique Personnel Ltd. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

  • Key Responsibilities:
  • Receive and respond to customer inquiries via phone and email
  • Investigate and resolve technical issues in a timely and professional manner
  • Liaise with internal teams to resolve complex issues
  • Provide training and support to clients on our systems and processes
  • Requirements:
  • Minimum 4 years of experience in clearing and forwarding industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Preferred Qualifications:
  • Diploma in Imports and Exports in Logistics
  • Good knowledge of Microsoft Office programs


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