Customer Service Expert
20 hours ago
At Jai Search Consultancy, we are seeking a highly skilled and experienced Customer Service Expert to join our team. As a Dutch speaking consultant, you will be the primary point of contact for our clients, providing exceptional customer service and support in both English and Dutch.
Key Responsibilities:- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Troubleshooting: Identify and resolve complex technical issues with minimal supervision.
- Communication: Develop and maintain effective relationships with customers through excellent verbal and written communication skills.
In this role, you will work closely with our team to deliver high-quality customer service and ensure customer satisfaction. If you have a passion for technology, a strong attention to detail, and excellent communication skills, we encourage you to apply.
Requirements:
- Minimum 1-2 years customer service experience, preferably in the BPO sector.
- Excellent communication skills in English & Dutch (written and verbal).
- Experience in customer service with a focus on resolving complex issues.
- Strong attention to detail with an emphasis on customer satisfaction.
- Proven troubleshooting skills with minimal supervision.
Benefits:
- Competitive salary of R30,000.
- Commission structure based on performance.
- Hybrid work arrangement with rotational office work.
- Mon-Fri working hours from 8 am to 5 pm.
- Opportunities for career growth within the company.
We look forward to hearing from you
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