Administrative Support Specialist

5 days ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

West Coast Personnel is seeking an Administrative Support Specialist to join our team. The successful candidate will be responsible for overseeing the operational and office administration activities at the sanctuary, ensuring effective and efficient management of equine and canine operations.

Key Responsibilities:

  • Coordinate daily, weekly, and monthly task lists for housekeeping and grounds staff
  • Ensure cleanliness and organization of common areas, staff accommodation, and public areas
  • Oversee sanctuary operations and procedures, keeping staff informed and updated
  • Design, implement, and enforce operational policies and procedures
  • Manage interactions with vendors and suppliers, including cleaning, catering, and security services
  • Coordinate office and sanctuary events, both in-house and off-site
  • Supervise procurement processes for office supplies, equipment, and inventory
  • Maintain and manage contract and vendor negotiations for office and sanctuary services

Financial Administration Support:

  • Oversee asset safety and ensure sanctuary property is maintained and secured
  • Liaise with insurance and security companies to ensure coverage is up to date
  • Assist in the preparation and submission of financial reports and administration
  • Manage petty cash, track expenses, and report to the Financial Manager
  • Maintain inventory management systems and ensure proper stock verification to prevent loss

HR Support:

  • Assist in HR administration, including staff training, capturing staff audits, and maintaining employee records
  • Support the recruitment and onboarding of new employees
  • Oversee staff leave and attendance records and assist in disciplinary procedures as needed
  • Manage payroll processes and submit payroll data to the Financial Manager
  • Maintain and update staff HR policies and ensure compliance with legal regulations

Administrative Support:

  • Support daily departmental operations, manage calendars, and assist with project administration
  • Compile and maintain weekly, monthly, and quarterly reports for the sanctuary and staff
  • Maintain digital filing systems, ensure policies, procedures, and reports are well organized
  • Maintain essential contact databases (e.g., vendors, suppliers, vets)
  • Oversee front office and reception duties as required

Partnership Development, Fundraising, and Donations:

  • Assist the Fundraising Manager with research, donation collection, and partnership development
  • Maintain a database of volunteers, donors, and potential fundraising partners
  • Assist in organizing fundraising events and supporting partnerships

Essential Skills and Competencies:

  • Proven experience in office management and administrative support
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Email)
  • Strong organizational, planning, and time management skills
  • Excellent written and verbal communication skills in English
  • Strong understanding of HR management, financial administration, and procurement processes
  • Ability to work independently and handle multiple tasks in a fast-paced environment
  • Must be proactive, flexible, and solution-oriented

The estimated salary for this position is R60,000 - R80,000 per annum, depending on experience.



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