Sales and Service Representative

2 weeks ago


Cape Town Northern Suburbs, South Africa Time Personnel Full time

We are seeking a highly motivated Sales and Service Representative to join our team at Time Personnel. As a key member of our sales team, you will be responsible for processing orders via email and over the phone, as well as assisting with over-the-counter sales for walk-in customers.

Your primary goal will be to make outbound calls to potential customers, follow up on leads, and refer customers to our external sales representatives. You will also be required to ensure that customer information is accurate and up-to-date, and to liaise with our warehouse department to ensure timely deliveries.

In addition to these duties, you will assist with quarterly stock takes, understand customer needs, and promote products to new and existing customers. You will also contact customers to verify invoice accuracy and follow up on sales quotes weekly.

This role requires excellent communication, interpersonal, and organizational skills, as well as the ability to work under pressure and adapt to changing demands. You must have high attention to detail, be enthusiastic, and committed to providing exceptional customer service.

The ideal candidate will have experience working in the Warehouse and Retail industry, as well as knowledge of electrical equipment and tools. You should also have an understanding of sales performance metrics and be able to analyze data to inform your sales strategies.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are a driven and results-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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