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Country Manager

2 months ago

Cape Town, Western Cape, South Africa PayU Full time
About the Role

We are seeking a highly experienced and skilled Country Manager to join our team at PayU. As a key member of our leadership team, you will be responsible for overseeing the commercial function and driving sales growth in your assigned region.

Key Responsibilities
  • Commercial Success:
    • Develop and execute strategic plans to meet sales targets and drive revenue growth.
    • Monitor and negotiate commercial agreements with in-country banks, alternative payment methods, and acquirers.
    • Provide strategic and competitive pricing guidance within commercial frameworks.
    • Manage and optimize sales activities within the country using Salesforce and ensure data accuracy and completeness.
    • Develop and upsell merchant portfolios to drive revenue growth.
    • Lead the local commercial function to generate a robust sales pipeline and drive business growth.
    • Collaborate with global and regional sales units to onboard global and enterprise-level merchants.
    • Analyze and enhance sales efficiency and productivity.
    • Develop and refine customer satisfaction strategies to drive loyalty and retention.
    • Motivate and nurture the local sales team to optimize performance.
  • Strategic Leadership:
    • Foster cross-functional collaboration and break down silos within the organization.
    • Ensure alignment of local management with organizational goals and objectives.
    • Invest in the development and management of talent within the country.
    • Possess a deep understanding of local market complexities and share insights with the broader organization.
    • Represent PayU in local payment bodies and negotiate with payment organizations.
    • Promote and foster a One PayU culture within the organization.
  • Product and Engineering Management:
    • Provide strategic input into the product roadmap based on regional market requirements.
  • Operational Excellence:
    • Ensure alignment between the commercial function and other functions to maximize operational efficiency.
    • Maintain risk appetite and exposure as per company guidelines.
    • Work closely with the merchant risk team to drive efficient and timely onboarding.
    • Identify and address process gaps and inefficiencies and support corrective actions.
  • Finance Management:
    • Responsibility for full country financial results.
    • Work closely with the commercial finance team to ensure pricing of products are accurate and updated.
    • Track sales achievements weekly and quarterly.
Requirements
  • 7+ years of sales experience, ideally in a similar B2B environment.
  • 5+ years of experience leading cross-functional teams, ideally as a country or sales lead.
  • 5+ years of experience in payments, banking, or financial domain.
  • eCommerce payments/eCommerce payment processing experience.
  • MBA or Master's degree in management, finance, or similar field.
  • Experience in partnership lead and account management.
  • Experience in working within a global, cross-functional organization.
  • Experience in budget management, forecasting, pricing, account profitability review.
  • Ability to operate in a highly ambiguous and fast-paced environment with multiple competing priorities.
  • Ability to build strong relationships and work effectively with all internal and external teams, including sales, business development, marketing, and product management.
  • Ability to drive decisions, take action, and roll up your sleeves and dive into the work.
  • Superb articulation, communication, and overall leadership capabilities.
  • Effective and professional team communication.
  • Team player with the ability to contribute to the strong team culture of our diverse group.
About Us

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell, and operate online.

We are committed to building a diverse and inclusive workforce. We strive to create a safe and inclusive environment for all our people, communities, and customers. Our leaders are committed to creating an inclusive work culture that enables transparency, flexibility, and unbiased attention to each and every PayUneer, so they can succeed, irrespective of gender, color, or personal faith.