Africa Safari Travel Specialist

1 month ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
Role Summary
The Enquiry and Quote Experts at ABC Worldwide play a vital supporting role to the Sales Experts, working closely with them to deliver fast turnaround and high-quality results. As a key member of our team, you will be responsible for prequalifying leads, facilitating quote amendments, and building strong relationships with clients.

Key Responsibilities
  • Prequalification of leads: You will work directly with clients to convert low-intent leads to high-intent leads, and hand over qualified leads to sales experts within the pod.
  • Quote amendments and new options: You will facilitate quote amendments and new options for sales experts, including flight requests, bookings, changes, and updates.
  • Client relationship building: You will build strong relationships with clients during the qualifying process, ensuring their needs are met and exceeded.
  • Knowledge sharing: You will work closely with all pod members to share knowledge and best practices, driving excellence in our team.
  • Growth and development: You will attend in-house destination and product training to stay up-to-date with the latest knowledge and create effective quote options.
Qualifications
  • Matric
  • Diploma in travel and tourism
  • Degree in travel and tourism (desirable)
Experience
  • Minimum of 3-5 years Travel Industry experience
  • Minimum of 2 – 5 years of sales experience
  • Professional email and telesales communication
  • Experience working on CRM systems, including quoting and publishing itineraries for clients (advantageous)
  • Expert knowledge on how to use our quoting system, Bazaruto, to its full capacity (essential)
Skills & Competencies
  • Deciding and initiating action
  • Persuading and influencing
  • Presenting and communicating
  • Planning and organising
  • Working with people
  • Exceptional written and verbal communication skills
  • Learning and researching
  • Delivering results and meeting customer expectations
  • Adapting and responding to change
  • Coping with pressure and setbacks
  • Exceptional client service skills
  • Exceptional prospect conversion skills
  • Multi-tasking
  • Knowledge of and passion for Africa and safari holiday destinations
  • Seamless administration and organizational skills
  • Numerical literacy
  • Computer and software literate (MS Word suite, CRM systems, Google, etc.)
Attributes and Behaviour
  • Results orientated and target driven
  • People-focused
  • Accountable
  • Innovative
  • Respectful
  • Excellence
  • Integrity
  • Adaptable
  • Confident
  • Independent
  • Proactive
  • Team Player
  • Agile


  • Cape Town, Western Cape, South Africa Safari Full time

    We are a leading safari tour operator, sending travelers on unforgettable African adventures since 2006.As we continue to grow, we are seeking an exceptional Senior Safari Expert with a minimum of 5 years sales experience in the travel industry.What You Will Be Doing:Design and plan bespoke itineraries for discerning clients.Conduct consultations to...


  • Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Job Title: Senior Travel SpecialistWe are seeking a highly experienced and skilled Senior Travel Specialist to join our team at Zeebra Junction Specialist Recruitment. The ideal candidate will have a strong background in the travel industry, with a focus on high-end safaris and expeditions in Africa and South America.Key Responsibilities:Design and sell...


  • Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Job Title: Senior Travel ConsultantWe are seeking a highly experienced and skilled Senior Travel Consultant to join our team at Zeebra Junction Specialist Recruitment. As a Senior Travel Consultant, you will be responsible for designing and delivering unique and high-quality African travel itineraries to discerning clients.Key Responsibilities:Communicate...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Role SummaryAt ABC Worldwide, we're seeking a skilled Enquiry and Quote Expert to join our team. This role is perfect for individuals with a passion for Africa and safari holiday destinations. As an Enquiry and Quote Expert, you'll play a vital supporting role to our Sales Experts, working closely with them to learn more expertise and knowledge. Your primary...

  • Travel Consultant

    2 months ago


    Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Job Title: Travel ConsultantZeebra Junction Specialist Recruitment is seeking a highly experienced Travel Consultant to join our team. As a key member of our sales team, you will be responsible for designing and selling unique and high-quality African travel itineraries to discerning clients.Key Responsibilities:Communicate with clients to understand their...


  • Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    {"title": "Senior Travel Consultant", "content": "Job SummaryZeebra Junction Specialist Recruitment is seeking a highly experienced Senior Travel Consultant to join our team. As a key member of our sales team, you will be responsible for designing and selling unique African travel itineraries to discerning clients.Key ResponsibilitiesCommunicate with clients...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Africa Safaris Expertise: A Key Driver of SuccessWe are seeking a highly skilled and dedicated Africa travel specialist to join our team at Wild Dreams Hospitality. As a leading provider of safari experiences, we understand the importance of delivering exceptional customer experiences, and we are looking for an individual who shares our passion for the...


  • Cape Town, Western Cape, South Africa Career Dynamics Global Full time

    About This RoleWe are seeking an exceptional Senior African Safaris Sales Specialist to join our team at Career Dynamics Global.Job SummaryThis is a highly sought-after opportunity for a seasoned sales professional with a passion for African safaris and excellent communication skills. As a Senior African Safaris Sales Specialist, you will be responsible for...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    About the RoleWe are seeking an experienced English Concierge Specialist to join our Sales Support Team at Rhino Africa, a leading tour operator in African travel.Key ResponsibilitiesProvide exceptional client service and support to our Travel Consultants, ensuring seamless travel experiences for our guests.Book hotel and lodge reservations, as well as...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Key Responsibilities: As a highly skilled Senior Africa Safari Expert, you will be responsible for selling African safaris to direct consumers. This role requires a strong understanding of African destinations, logistics, and properties. Key Skills: To excel in this role, you will need to have a tertiary qualification in Travel and Tourism, as well as...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Luxury Travel Concierge Expert At Rhino Africa, we pride ourselves on being the premier safari company globally, crafting bespoke luxury travel experiences across Southern Africa, East Africa, and the Indian Ocean Islands since our inception. With over 200,000 satisfied travelers, our accolades reflect our commitment to excellence. Our mission extends beyond...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Senior Travel DesignerAt Wild Dreams Hospitality, we're seeking a highly skilled Senior Travel Designer to join our team. As a key member of our travel design team, you'll be responsible for crafting exceptional travel experiences for our guests.Key Responsibilities:Liaise with our Reservations Manager to ensure seamless logistics and travel plans.Update...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Africa Safari ExpertWild Dreams Hospitality is seeking a highly skilled and experienced Africa Safari Expert to join our team.Key Responsibilities:Develop and execute comprehensive safari itineraries that meet the highest standards of quality and safety.Collaborate with cross-functional teams to ensure seamless execution of safari operations.Provide...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Rhino Africa, a pioneer in luxury safaris and tour operations, seeks an exceptional English Concierge Specialist to join our dynamic Sales Support Team in Cape Town.We're looking for a highly skilled professional with expertise in operations, client experience, supplier engagements, and communication. As the primary point of contact for consultants, you'll...


  • Cape Town, Western Cape, South Africa Zeebra Junction Specialist Recruitment Full time

    Job Title: Travel ConsultantJob SummaryZeebra Junction Specialist Recruitment is seeking a highly experienced Travel Consultant to join our team. The successful candidate will be responsible for designing and selling high-end travel itineraries to discerning clients. Ideal candidates will have significant experience in the travel industry, specifically in...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Main Responsibilities:Liaise with the Reservations Manager on sales potential and agent relationships.Ensure all relevant systems are updated, including WISH and TourPlan.Handle accommodation, flights, transfers, and touring bookings.Provide support and answer queries from agents on various matters.Process changes and updates to confirmed...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Job Title: German Concierge SpecialistRhino Africa is a leading tour operator in Southern Africa, East Africa, and the Indian Ocean Islands. We're seeking an experienced German Concierge Specialist to join our Sales Support Team.As a German Concierge Specialist, you will be responsible for providing exceptional customer service to our international clients....


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Luxury Travel Concierge Expert At Rhino Africa, we pride ourselves on being the premier provider of bespoke safari experiences across Southern Africa, East Africa, and the Indian Ocean Islands. Since our inception, we have delighted over 200,000 guests and garnered numerous accolades in the travel industry. Our commitment extends beyond exceptional travel;...


  • Cape Town, Western Cape, South Africa Rhino Africa Full time

    Transformative Role in African TourismWe are seeking an accomplished African Travel Ambassador to join our esteemed team at Rhino Africa. As a key player in shaping the future of African tourism, you will be instrumental in crafting exceptional travel experiences for our discerning clients.About Us:Rhino Africa is a pioneering tour operator that has been...


  • Cape Town, Western Cape, South Africa Sabi Sands Lodges Reservations Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Admin & Travel Consultant. As a key member of our team, you will be responsible for providing administrative support and contributing to the success of our safari tourism business.Key ResponsibilitiesProvide administrative support to the team, including data...