Technical Customer Support Agent
7 days ago
We are seeking a highly skilled and experienced Technical Customer Support Agent to join our team. As a key member of our technical support team, you will be responsible for resolving complex technical issues and providing expert-level support to our customers.
Key Responsibilities:- Proactively offer solutions to any issues or concerns that customers might face.
- Manage work orders within business SLAs.
- Share knowledge and skills with other team members.
- Communicate new information relevant to the campaign to colleagues, customers, and managers.
This role is ideal for individuals who possess excellent technical skills, a strong ability to problem-solve, and a passion for delivering outstanding customer service.
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Customer Support Agent
3 weeks ago
Cape Town, Western Cape, South Africa LulaBet Full timeJob title : Customer Support AgentJob Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionAs a Customer Support Agent, your primary responsibility is to provide exceptional service and assistance to customers who have investigations, issues, or concerns regarding the company's...
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Customer Support Agent
3 weeks ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeCustomer Support Agent - RemoteLocation: Remote (work from the comfort of your home)Position Type: Full-TimeWorking Hours: Alternating weekly shifts 9am - 5pm UK and 2pm - 10pm UK and alternating SaturdaysSalary: £750 / month (~R16,800)About UsWe are a rapidly growing Airbnb and short-stay property management agency in the UK. Our success is built on...
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Customer Care Chat Agent
1 week ago
Cape Town, Western Cape, South Africa Turfsport Full timeJob title : Customer Care Chat Agent (4 Months Fix-Term)Job Location : Western Cape, Cape TownDeadline : April 07, 2025Quick Recommended LinksJobs by Location Job by industries About the job:In order to deliver on our joint strategy, we are looking for dynamic and motivated Customer Care Chat Agents to join our team. As a Customer Care Chat Agent, you will...
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Technical Support Agent
6 days ago
Cape Town, Western Cape, South Africa RoomRaccoon Full timeJob Overview:RoomRaccoon is a pioneering hotel management system provider, dedicated to revolutionizing hotel operations. As a Customer Care Consultant, you will play a vital role in delivering exceptional customer experiences.About UsFounded in 2017 by Nadja Buckenberger and Tymen Van Dyl, we aim to redefine hotel operations through cutting-edge technology....
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Technical Services Engineer
5 days ago
Cape Town, Western Cape, South Africa Intelligent Technical Solutions Full timeWe are looking for a skilled and experienced System Administrator to join our team at Intelligent Technical Solutions. In this role, you'll be responsible for providing technical support to our clients, ensuring they receive high-quality IT services. With a strong focus on customer satisfaction and a keen eye for detail, you'll help us maintain our...
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IT System Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Intelligent Technical Solutions Full timeAt Intelligent Technical Solutions, we're seeking a talented and motivated individual to join our team as a System Administrator. As a key member of our technical staff, you'll play a critical role in delivering exceptional IT support services to our clients. This is an exciting opportunity for a collaborative problem-solver with excellent customer service...
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FLTE Support Agent
2 weeks ago
Cape Town, Western Cape, South Africa Digital Solutions Group Full timeJob title : FLTE Support AgentJob Location : Western Cape, Cape TownDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries The role: We are seeking a dedicated Support Engineer to join our growing and dynamic team. This role offers an opportunity work within a growing team and play a vital role in ensuring the network's...
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Multilingual Support Agent
7 days ago
Cape Town, Western Cape, South Africa Surgo HR & Training Full timeAbout the PositionWe are seeking a highly skilled Multilingual Support Agent to join our team at Surgo HR & Training. As a key member of our team, you will be responsible for providing exceptional customer service to clients via an inbound line. Your primary objective will be to identify and understand customer needs, delivering exceptional service to...
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Support Agent Lead
7 days ago
Cape Town, Western Cape, South Africa Daily Maverick Full timeJob Description:We're looking for a highly organized and detail-oriented Customer Service Agent to handle customer inquiries and resolve issues.In this role, you'll work with internal teams to provide timely solutions, using tools like Freshdesk to manage support tickets.The ideal candidate will have strong communication skills and a problem-solving mindset.
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Metacom (Pty) Ltd Full timeWe are seeking a skilled Technical Support Specialist to join our team at Metacom (Pty) Ltd.Key Responsibilities:Provide first-line technical support to clients via phone, email, or WhatsApp regarding network-related issues.Troubleshoot and diagnose network problems, including connectivity issues, configuration errors, and performance concerns.Escalate...
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Customer Support Specialist
17 hours ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...
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Reservations and Customer Service Agent
7 days ago
Cape Town, Western Cape, South Africa Travelopia Full timeWe are seeking a skilled and experienced individual to join our team as a Reservations and Customer Service Agent. As a Reservations and Customer Service Agent, you will play a key role in ensuring that our clients receive the highest level of service and support.Your responsibilities will include generating and reviewing all manual customer documentation,...
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Technical Support Specialist
7 days ago
Cape Town, Western Cape, South Africa Metacom (Pty) Ltd Full timeJob OverviewWe require skilled professionals to provide technical assistance and support to our clients regarding network-related issues. The successful candidate will be responsible for monitoring, troubleshooting, diagnosing, and resolving network problems to ensure our clients' systems operate efficiently.The majority of the workload consists of preparing...
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Customer Service Agent
2 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeAre you an experienced professional with a passion for customer service? Join a dynamic team as a Customer Service Agent, where your skills in sales and manufacturing will shineQualifications & Experience Grade 12 or equivalent35 years of experience in a customer service or internal sales support roleProficient in Microsoft Office (Excel, Word, PowerPoint,...
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Technical Service Desk Agent
7 days ago
Cape Town, Western Cape, South Africa Excis Compliance Full timeWe are Excis Compliance, a leading provider of innovative solutions in compliance and regulatory affairs. We are seeking a skilled Technical Service Desk Agent to join our team.Job DescriptionThe successful candidate will provide first-line support for hardware, software, and application-related issues to our clients. This includes responding to incoming...
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Customer Service Agent
3 weeks ago
Cape Town, Western Cape, South Africa Findojobs South Africa Full timeOur client is seeking a Customer Service Agent to join their vibrant team.Position Overview:This role is suited for someone with solid experience in the sales and manufacturing sectors. The candidate should be comfortable working in a fast-paced, high-pressure environment and able to collaborate well with a team while also working independently.Key...
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Customer Service Agent
2 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeCustomer Service Agent Requirements:MatricCollections experience Customer service experienceCall centre experience Would need to travel to work everyday (office-based job)NB: Disabled candidates would be given first preference
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Business Support Agent
7 days ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timeAbout Us:Clicks Group Limited is a leading healthcare retailer in South Africa, offering a wide range of products and services to our customers. We are committed to delivering exceptional customer service and ensuring customer satisfaction.Job Description:The Business Support Agent will be responsible for providing administrative support to the Contact...
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Technical Support
3 weeks ago
Cape Town, Western Cape, South Africa Core Group Full timeJob title : Technical Support & Hardware Consultant - iStore V&A Waterfront Cape TownJob Location : Western Cape, Cape TownDeadline : March 11, 2025Quick Recommended LinksJobs by Location Job by industries Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. You...
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Cape Town, Western Cape, South Africa Advania Company Full timeJob Description:Provide high-quality technical support to our Dynamics customers, focusing on the D365 Sales toolset.Collaborate with internal teams to deliver excellent customer service and share knowledge.Respond effectively to customer queries, demonstrating punctuality, politeness, and empathy.