Regional Sales Operations Manager-WC
2 weeks ago
Location: Western Cape, Cape Town
Company Overview:
We are a leading oil and gas company seeking an experienced Retail Sales Leader to join our team. As a key member of our sales operations department, you will be responsible for driving regional profitability and sales through effective retail initiatives.
Job Summary:
The ideal candidate will have at least 10 years of experience in retail sales and marketing, with a proven track record of managing sales teams and driving business growth. You will work closely with our national sales team to develop and implement regional business plans that meet or exceed targets.
Key Responsibilities:
- Financial Performance:
- Drive regional profitability and sales through effective retail initiatives.
- Manage sales forecasts to meet or exceed targets.
- Turn around underperforming sites in your region.
- Contribute to the National Sales Capex/Opex plan and develop the regional budget.
- Ensure accurate budget indicators for tracking and controlling the regional budget.
- Monitor and report on monthly Capex/Opex spend and budget variances.
- Authorize expenditures within assigned limits.
- Business Processes:
- Develop and implement regional and area-specific business plans with the team.
- Monitor performance against targets; develop contingencies to meet operational goals (e.g., RSD, NPS, Planograms, ROI).
- Ensure Retail Standards Compliance by managing audit findings and adherence to CPA regulations.
- Manage dealer selection in line with regional targets and review quarterly dashboard results.
- Implement corrective action plans and ensure monthly call plans are in place.
- Define call plan objectives and compile monthly reports.
- Ensure strategy roll-out and identify sites for upgrade.
- Customer Support and Stakeholder Engagement:
- Manage the relationship between Engen and dealers in your specific region through active participation in RAC and GAP meetings.
- Ensure Regional Sales and Operations alignment with customer and stakeholder policy procedure.
- Engage internal customers and stakeholders on service delivery needs for your specific region and ensure that related SLAs are in place and adhered to.
- Staff Development and Management:
- Ensure HR process compliance in the region.
- Engage in talent management by developing Individual Development Plans (IDPs).
- Manage staff performance through contracts, reviews, and talent discussions.
- Enhance team effectiveness through knowledge transfer and skill development.
- Foster team building through coaching and mentoring.
Required Skills and Qualifications:
- NQF Level 7 (Degree in Marketing, Sales, Finance, Business or related)
- At least 10 years' experience in Retail Sales & Marketing, including people management, franchise & FMCG.
Benefits:
- A competitive salary range of R750,000 - R1,000,000 per annum, based on experience.
- A comprehensive benefits package, including medical aid, life insurance, and retirement fund contributions.
- Ongoing training and development opportunities to enhance your skills and career progression.
Salary:
R750,000 - R1,000,000 per annum, based on experience.
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