Avaya Engineer
2 months ago
We are seeking a highly skilled Avaya Engineer to join our team at Dimension Data. As an Avaya Engineer, you will be responsible for providing technical support and expertise to our clients and internal teams.
Key Responsibilities:- Proactively monitor and resolve technical incidents and problems to ensure minimal disruption to our clients' services.
- Provide second-level support to clients and internal teams, identifying and resolving complex technical issues.
- Collaborate with cross-functional teams to ensure seamless delivery of services and solutions.
- Develop and maintain technical documentation and knowledge articles to support our clients and internal teams.
- Stay up-to-date with the latest Avaya technologies and solutions to ensure we are providing the best possible support to our clients.
- 4-6 years' experience in Avaya Telephony administration as a Senior Support Engineer within a medium to large ICT organization.
- Expert knowledge of Avaya concepts, Solution concepts, and Contract Centre architecture within the supported technical domain.
- Working knowledge of technical documentation and experience in coordination with TAC.
- ITIL v3/4 Foundation certification and Avaya certifications (AACC, AAEP, POM, AES, SMGR, ASM, ACR) are highly desirable.
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and dynamic work environment.
- The opportunity to work with a leading technology company and make a real impact on our clients' businesses.
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Avaya Telephony Engineer
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionAs a highly skilled Avaya Engineer, you will be responsible for providing expert-level technical support and maintenance for Avaya telephony systems. Your primary objective will be to ensure the smooth operation of these systems, identifying and resolving technical issues in a timely and efficient manner.Key Responsibilities:Proactively...
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Avaya Systems Engineer
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAvaya Engineer RoleWe are seeking a skilled Avaya Engineer to join our team at Dimension Data. As an Avaya Engineer, you will be responsible for providing IT technical support to our business, ensuring that all teams have access to their devices and data worldwide.Key Responsibilities:Provide IT technical support to all teams within the organisation.Ensure...
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Senior Avaya Support Engineer
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Senior Avaya Support EngineerDimension Data is seeking a highly skilled Senior Avaya Support Engineer to join our team. As a Senior Avaya Support Engineer, you will be responsible for providing technical support and expertise to our clients, ensuring that their Avaya systems are running smoothly and efficiently.Key Responsibilities:Provide...
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Avaya Systems Engineer
4 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryWe are seeking an experienced Avaya Engineer to join our team at Dimension Data. As an Avaya Engineer, you will be responsible for providing IT technical support to our business, ensuring that all teams have access to their devices and data wherever they are in the world.You will work closely with colleagues from other departments to share...
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Senior Avaya Support Engineer
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Senior Avaya Support EngineerDimension Data is seeking a highly skilled Senior Avaya Support Engineer to join our team. As a Senior Avaya Support Engineer, you will be responsible for providing technical support and expertise to our clients, ensuring that their IT infrastructure and systems remain operational.Key Responsibilities:Proactively...
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Avaya Systems Engineer
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAbout the RoleWe are seeking a highly skilled Avaya Systems Engineer to join our team at Dimension Data. As an Avaya Systems Engineer, you will be responsible for providing technical support to our business, ensuring that all teams have access to their devices and data wherever they are in the world.Key ResponsibilitiesProvide IT technical support to all...
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Avaya Telephony Engineer
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionAs a highly skilled Avaya Engineer, you will be responsible for providing expert technical support to clients and internal teams. Your primary objective will be to proactively monitor and resolve technical incidents and problems, ensuring that client services are restored quickly and efficiently.Key Responsibilities:Proactively monitor work...
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Avaya Telephony Engineer
1 month ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionAs an Avaya Engineer at Dimension Data, you will be responsible for providing technical support and expertise to clients and internal teams. Your primary objective will be to ensure the smooth operation of Avaya telephony systems and infrastructure, resolving technical incidents and problems in a timely and efficient manner.Key...
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Avaya Technical Specialist
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Avaya EngineerDimension Data is seeking a highly skilled Avaya Engineer to join our team. As an Avaya Engineer, you will be responsible for providing technical support and expertise to our clients, ensuring the smooth operation of their Avaya systems.Key Responsibilities:Provide second-level support to clients, identifying and resolving technical...
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Senior Avaya Support Engineer
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob Title: Senior Avaya Support EngineerWe are seeking a highly skilled Senior Avaya Support Engineer to join our team at Dimension Data. As a key member of our IT service management team, you will be responsible for providing expert-level support for our clients' Avaya telephony systems.Key Responsibilities:Proactively monitor work queues and provide...
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Avaya Technical Specialist
1 month ago
Cape Town, Western Cape, South Africa vonq-organic Full timeUnlock Your Potential as an Avaya EngineerAre you ready to take your career to the next level? Do you have a passion for technology and a desire to make a real impact? We're looking for an experienced Avaya Engineer to join our team at vonq-organic.As an Avaya Engineer, you'll play a critical role in ensuring the smooth operation of our IT systems. You'll be...
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Senior Avaya Telephony Engineer
3 hours ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob OverviewWe are seeking an experienced Senior Avaya Telephony Engineer to join our team at Dimension Data. This role will be responsible for providing technical support and solutions to clients, ensuring that their IT infrastructure and systems remain operational.The ideal candidate will have a strong background in Avaya telephony administration, with...
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Technical Avaya Expert
3 hours ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAvaya Engineer Role at Dimension DataWe are seeking a skilled Avaya Engineer to join our team in delivering exceptional IT support services to our business.As an Avaya Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and providing technical assistance to various teams within the organisation. Your responsibilities...
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Avaya Systems Specialist
2 months ago
Cape Town, Western Cape, South Africa Dimension Data Full timeDimension Data is seeking a skilled Avaya Engineer to join our team. As an Avaya Engineer, you will be responsible for providing IT technical support to our business, ensuring that all teams have access to their devices and data worldwide. You will build strong relationships with colleagues from other departments to share knowledge and solve problems as a...
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Senior Avaya Support Professional
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryJob Title: Senior Avaya Support EngineerJob Type: Full-timeLocation: RemoteJob Description:Responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational.Proactively manage, oversee, monitor, investigate and resolve escalated technical incidents and problems to ensure the...
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Dimension Data Avaya Systems Engineer
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryWe are seeking an Avaya Engineer to join our Dimension Data team. In this role, you will provide IT technical support to all teams within the organization and ensure they have access to their devices and data worldwide.You will be responsible for building strong relationships with colleagues from other departments to share knowledge and solve...
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Avaya Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob SummaryAs a Senior Avaya Telephony Engineer at Dimension Data, you will be responsible for providing technical support and expertise to clients with Avaya Aura systems. Your primary objective will be to ensure that clients' IT infrastructure and systems remain operational, through proactive monitoring, identifying, investigating, and resolving technical...
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Highly Skilled Avaya Solutions Expert
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled Avaya Solutions Expert to join our team. As an Avaya Systems Engineer, you will be responsible for providing technical support to clients and ensuring the smooth operation of their IT infrastructure.Main ResponsibilitiesProvide technical support to clients and resolve complex technical...
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Senior Avaya Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Dimension Data Full timeAbout this roleWe are seeking a highly skilled Senior Avaya Support Engineer to join our Dimension Data team.
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Technical Support Engineer
2 weeks ago
Cape Town, Western Cape, South Africa Sabio Full timeUC Technical Specialist RoleSabio, a global company and leading UK Contact Centre solution supplier, is seeking a passionate and enthusiastic UC Technical Specialist to join their team.As a UC Technical Specialist, you will bring deep domain knowledge of the solutions employed by our customers, identifying, isolating, and resolving issues within key areas...